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AI in the UI: Pacesetters in Corporate Banking

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29 June 2020
Alenka Grealish

Best Practice Player Profiles

Abstract

During the next 10 years, advancements in artificial intelligence and machine learning will drive a step change in user interfaces and user experience. Advances in computing power coupled with declining processing and data storage costs and increasing accessible data are unleashing new opportunities to harness AI/ML and differentiate in customer engagement. What step change looks like is crystallizing in the best practices of the bank and third party provider pacesetters that are leveraging AI in the UI.

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