Recorded March 15th 2022
As the pandemic’s disruptive influence wanes, many firms are pivoting from surviving to thriving. Join our CEO Jamie Macgregor and Chief Research Officer Dan Latimore as they open our Innovation & Insight Week – Celent’s celebration of innovation in financial services. The kick-off session “Thrive!” explores customer’s radically raised post-pandemic expectations and how institutions must pivot to meet them. Thriving in this environment requires skillful use of new tech, new customer engagement strategies and agile organizations. We'll set the stage for three days of practical insights and examples of innovation.
