Top priorities on a Transaction Banking COO's agenda
Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
16 April 2010
Based on my research, Chief Operating Officers (COO) of Transaction Banks are focusing on: > Integrating cash and trade management functions. > Aligning business units on same performance targets (i.e., same P&L) to ensure integration of functions. > Educating sales reps to understand their clients’ business processes. > Consolidating IT systems to extract data and build through analytics "intelligent" (i.e., predictive) information. > Being prepared to offer some solutions as “cost of doing business” (e.g., applications for electronic invoicing) to keep customer loyalty. > Adopt technical standards (e.g., ISO20022; Swift messaging) to reduce complexity. > Integrating clients’ back-end systems (ERP) with bank’s applications (e.g., payments) to secure STP.