Vendors
日本語
search
  2. //
  3. Reports & insights
  4. //
  5. Decoding Retail Digital Banking Platforms

Decoding Retail Digital Banking Platforms

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
5 March 2025
Michael Bernard
Alenka Grealish
Bob Meara

Spotlighting Functionality and Technology Innovation

Abstract

This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch.

Powerful market and technology forces are converging to influence the digital channel strategies of financial institutions. Digital banking platform (DBP) vendors are responding with innovative new offerings to meet these needs. Choosing a new DBP today will be far more impactful on an institution’s future success than in years past. Celent observes that offerings are increasingly focused on customer engagement, open banking, and more refined personalization. Over the next few years, generative artificial intelligence (GenAI) will trigger significant additional transformation in this solution space.

Our analysis of 26 DBP vendors “decodes” this important space for our clients. In this preliminary report, we share the high-level perspectives gained during that research. We spotlight several functionality and technology changes emerging among leading solution providers...

Client Access

Related Research

Shedding Light on Agentic AI in Banking
March 2025

GenAI Driving Next-Gen Front Office in Banking
January 2025

Top Technology Trends Previsory: Retail Banking, 2025 Edition
November 2024

GenAI: Beyond the Proof of Concept — Banking Edition
October 2024

The Future of Retail Banking Customer Engagement: More Than Meets the AI
September 2023

Intelligent Virtual Assistants Waving to the Future: Retail Banking Edition
August 2024

Dimensions: Retail Banking IT Spending By Domain 2024-2029
July 2024

From Legacy to Innovation: Building an All-Digital Bank
June 2024

Personal Financial Engagement Solutions for Retail banking
May 2024

Dimensions: Retail Banking IT Pressures & Priorities 2024
May 2024

Retail Banking Intelligent Virtual Assistant Platforms: 2022 XCelent Awards
March 2022