Top Trends in Payments 2011: A Year In Review

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20 January 2011


This report reviews the “top 10” payments-related issues which kept Celent analysts busy in 2010 and are likely to shape the industry in 2011.

Every year Celent gathers its analysts across the globe to summarise the top trends in retail and corporate banking for the major geographies. This year, in addition to the regular Top Trends in Retail Banking and Top Trends in Corporate Banking reports, Celent decided to publish a separate report focused on the top trends in payments.

Over the course of the year, Celent analysts inevitably cover a broader range of topics and trends than they are able to address in their published reports. Some issues get discussed in the Celent Banking blog, and others in private conversations as part of the analyst access available to Celent’s clients.

In this report, Top Trends in Payments 2011: A Year In Review, Celent presents the top 10 payments-related issues that Celent analysts dealt with in 2010 and expect to see develop further in 2011. Some of the topics have been covered in more detail in other reports published by Celent throughout the year, but others are discussed by Celent for the first time.

“Payments industry had a busy 2010,” says Zilvinas Bareisis, Senior Analyst with Celent’s Banking Group and author of the report. “The good news for customers is that payments innovation continued apace. 2011 promises to be a critical year, with some developments, such as the Dodd-Frank Act in the US, likely to have far-reaching consequences.”