Unlocking the Value of Unstructured Documents: Insurance Use Cases

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9 February 2020

Key research questions

  • What common use cases do insurers apply computer vision machine learning methods to?
  • What are the key terminologies in a computer vision application?
  • What are the top priorities for AI innovation going forward?


This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next, the report looks at AI predictions and how it has transformed technology today. It then describes the computer vision technology used to power the OCR engine. Finally, we recommend the way forward to succeed in using machine learning applications. This will be followed by an illustration of the workflow to be taken when implementing an OCR engine into existing processes.