Artificial Intelligence in Insurance: Starting at the Beginning

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14 December 2017

Key research questions

  • What is artificial intelligence in an insurance context?
  • Why does AI matter to insurers?
  • How can insurers use AI to improve business results?


While there's more smoke than fire today in insurance AI, institutions must nevertheless develop a strategy for this set of rapidly developing technologies.

Artificial intelligence takes many forms in insurance, but most firms have yet to begin implementing the technology. Learn where AI can add value and which specific technologies to evaluate first.