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  5. Under the Spotlight: Innovative Vendors in Financial Crime Case Management Technology

Under the Spotlight: Innovative Vendors in Financial Crime Case Management Technology

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7 August 2017
Joan McGowan

Forget legacy detection systems integration. The point of fraud and AML data integration should be at the case management stage.

Key research questions

  • What’s driving the changes in investigative case management technologies?
  • What are the key innovations in investigative case management technologies?
  • How will the life of the fraud investigator change and what benefits will banks realize?

Abstract

Forget enterprise-wide legacy detection systems integration. Celent argues the point of fraud and AML data integration should be at the case management stage and reviews a handful of vendors using emerging technologies to develop centralized case management solutions.

The report looks at technology vendors that have recently transformed their investigative case management platforms. It examines how closely the upgrades and new solutions align to banks’ developing requirements. It answers questions such as why now? What’s driving the changes in investigative case management technologies? What are the key innovations in investigative case management technologies? And how will the life of the fraud investigation and compliance teams change?

By deploying a modern, centralized FCRM investigative case management platform, banks have the ability to reduce false positives, streamline processes, automate routine tasks and lower level alerts, improve productivity, reduce regulatory risk, and abate fraudulent attacks. If done correctly, the ROI of a centralized investigative case management platform can be considerable.

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