Finovate Fall 2018: CX is King

We’ve now got a little bit of distance from Finovate, held in New York on September 24-25. Others have written about the many individual companies and what they offered. My focus is on aggregating the themes that ran through the two days and 78 demos. For each seven-minute slot I jot down a few words that capture the essence of the problem that the product or solution addresses. A wordcloud summarizes them.