A time for Engagement and Education for AI in Insurance
On the 11th of October Celent hosted an invite-only roundtable discussing AI in insurance. In contrast to the earlier event, this one hosted professionals from the IT and architecture teams within insurers rather than data science professionals themselves.
In this roundtable, the discussion centered much more on enabling AI within an enterprise. The challenges discussed had a great deal of overlap with those of the data science community, namely:
- Productionising AI applications once they’re built
- Engaging with Data Scientists
- Education about AI and its capabilities
Of course this group had a slightly different take on these three points. I think it’s worth taking a little time with each one.