Gen AI in Claims-

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15 May 2024



Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice through bootcamps, presentations, and requests for information about relevant vendors. We’ve created this showcase to allow insurers to see actual demos of available Gen AI products across the insurance value stream from a number of vendors.


The short introduction (1:09) is available to all. Click the image below to access.

The full demo (24:07) (the webinar link) is available only with vendor permission. To access the full demo, please send an email to Julia Woodhead and we’ll request authorization. Once you've been authorized, the webinar link below will be activated for you.

This demo includes an introduction to by Keith Raymond. It also includes an interview by Andrew Schwartz with Richard Lord. Richard is the Vice President and Head of Claims at the NLC Insurance Companies, a group of Mutual Property and Casualty Insurers in New England including New London County Mutual and Hingham Mutual. Prior to joining NLC, Richard spent 14 years in numerous positons within the claims operation at Vermont Mutual Insurance. Richard was in the private practice of law in the Commonwealth of Massachusetts before making the jump to the insurance arena. In addition to his law degree, Richard holds a B.A. in Economics, a Master’s In Business Administration, and a Post-Graduate Certificate in Data Science and Business Analytics. He has obtained his CPCU, CLMP, SCLA and numerous other insurance designations throughout his career. He is best described as an “InsureTech Geek” focusing on technological solutions to solve today’s insurance claim management issues. When he’s not working, he is learning to code in Python, and broadening his understanding of Neural networks, Machine and Deep Learning, and playing around in PowerBI, no really.

Overview of Product: has a Gen AI Offering that can be used in Property Casualty is a patented A.I.-based predictive analytics solution that helps reduce litigation, loss expenses and fraud and efficiently helps manage reserves. Charlee has been pre-trained on over 55 million claims resulting in over 50,000 insights. Charlee severity, litigation and fraud predictions from unstructured data with deep claim insights help operational teams streamline workflows. Charlee has custom dashboards and KPIs or APIs, as well as integrates with any claims management system. offers a FREE 21 day Proof Concept to show you the value.


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Gen AI - Lens on Use Cases in P&C Insurance

GenAI - Lens on Use Cases In Life Insurance

Beyond Human Intelligence: Unleashing the Power of Large Language Models in P&C Insurance

Beyond Human Intelligence: Unleashing the Power of Large Language Models in Health Insurance

Generative AI - Mitigating Risk To Realize Success in Life Insurance

Generative AI - Mitigating Risk To Realize Success in P&C Insurance

Generative AI and Large Language Models: A Snap Poll for the Celent Executive Panel

Natural Language Processing: The Next Frontier in Data Aggregation and Understanding

ChatGPT and Other Large Language Models: P&C Insurance Edition

ChatGPT and Other Large Language Models: Life Insurance Edition

The webinar link will only be activated with vendor authorization.

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