Future of the Front Office: Voice Activated Trading?

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19 February 2021

As tech silos between turrets and trading apps blurs, new trading paradigms are possible


The capital markets industry is doubling down on digital transformation in 2021, and so its senior business and technology executives must question everything. As voice-activated devices and unified communications (UC) become the norm in our personal and professional lives, and as trends such as the embrace of multiasset trading force a rethink in trading technology architectures, Celent believes the trading floor must move beyond its legacy-based distinctions of voice and data.

Using voice to control our environment—think Siri or Alexa—is a natural and highly efficient way of driving action. Application-based voice-driven actions could equally find a home in the front office. Meanwhile, financial institutions looking for increased efficiency and data-driven analytics are embracing multiasset trading. To accommodate these changes, a true integration of voice and data systems is required across the trade lifecycle.

This Celent Flash report identifies trends driving convergence of voice/electronic workflows and trading platforms, reviews the key enabling technologies, and discusses the competitive advantage and efficiencies offered.