The capital markets industry is doubling down on digital transformation in 2021, and so its senior business and technology executives must question everything. As voice-activated devices and unified communications (UC) become the norm in our personal and professional lives, and as trends such as the embrace of multiasset trading force a rethink in trading technology architectures, Celent believes the trading floor must move beyond its legacy-based distinctions of voice and data.

Using voice to control our environment—think Siri or Alexa—is a natural and highly efficient way of driving action. Application-based voice-driven actions could equally find a home in the front office. Meanwhile, financial institutions looking for increased efficiency and data-driven analytics are embracing multiasset trading. To accommodate these changes, a true integration of voice and data systems is required across the trade lifecycle.

This Celent Flash report identifies trends driving convergence of voice/electronic workflows and trading platforms, reviews the key enabling technologies, and discusses the competitive advantage and efficiencies offered.