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North America Property/Casualty CIO Pressures and Priorities

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4 February 2021

2021 Annual CIO Survey Results

Abstract

Looking over all the responses to all of the questions, the word that comes first to mind is resilience

Most insurers continue to affirm the centrality of technology in achieving corporate goals

CIOs are investing in a broad array of new systems and existing systems

New licenses and subscriptions are tilting ever more rapidly to the cloud

Innovation (with some help from insurtechs) is still important

Measures to counter cyber threats are being pursued – one hopes they will meet the evolving challenges