Top Trends in Retail Payments 2019: Key Imperatives for Card Issuers

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14 January 2019

The three imperatives that should be on the radar of all card-issuing financial institutions.

Key research questions

  • What do the card issuers need to do today?
  • What is the near-term imperative for card issuers?
  • What is the longer-term imperative for card issuers?


Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants.

This is the eighth edition of our annual trends review in retail payments. This year, we decided to organise the discussion around top three imperatives for card-issuing financial institutions. The imperatives address developments in the industry that differ in terms of timeframe and uncertainty.