Vendors
日本語

Tomorrow’s Leading Asian Life Insurer

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
29 September 2014

Abstract

Today’s market offers no rest for insurance firms. Changes in the past decade in technology, customer attitudes, distribution, brand, and insurance value perception have forced insurers to rethink their business models.

In the report Tomorrow's Leading Asian Life Insurer, Celent recommends that insurers focus their attention on four strategic dimensions if they want to gain competitive advantage:

  • Applying data mastery technology and customer science.
  • Rethinking the brand, product, and service.
  • Applying manufacturing techniques.
  • Refocusing distribution efforts.

Celent also defines drivers of change impacting the life insurance market in Asia and details strategic responses insurers should implement to be successful in the long run. The report also discusses technologies around these four strategic dimensions.

“Applying data mastery technology and customer science is the foundation of the other three areas. Customer science should be applied in marketing, product/service, process, and distribution,” says Wenli Yuan, a senior analyst with Celent’s Asian Financial Services Group and author of the report.