Europe, Middle East, and Africa (EMEA) Policy Administration Systems (PAS) 2018: Personal, Commercial, and Specialty ABCD Vendor View

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23 May 2018

Significant insurance innovation is occurring in Europe, the Middle East, and Africa. Insurers are looking to grow, differentiate themselves, navigate the regulatory environment, and do all of this efficiently.

Key research questions

  • What is a property and casualty policy administration system?
  • Who are the vendors in the EMEA marketplace?
  • Which systems win Celent’s 2017 property and casualty PAS ABCD Awards?


Celent ranks Property/Casualty policy administration systems from Europe, the Middle East, and Africa.

Many General insurers still run old technology and limited legacy systems that represent a major constraint in their digitization efforts. Helping them navigate the complex policy administration system vendor landscape in Europe, Africa, and the Middle East is important. The main objective of this report is to provide non-life insurers with detailed profiles and descriptions of policy administration systems available in the region for insurers.

This report provides an overview of the policy administration systems available in Europe, the Middle East and Africa for property & casualty or general insurance carriers. The report profiles 38 policy administration solutions, providing an overview of the functionality, the customer base, lines of business supported, the technology, implementation, pricing, and support.