SaaS and Financial Application in China

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28 August 2008


Beijing, China 28 August 2008

Software as a service (SaaS) has been successfully applied to a number of fields and represents the next 10 years of software development. The global SaaS market is expected to reach US$19.3 billion by the year 2011, a 25% annual growth rate. In China, the SaaS market will expand to US$3.8 billion: annual growth of 33%.

Over the past five to 10 years, SaaS vendors invested a lot of capital to grow the market. In the next decade, SaaS providers will start a new gold rush and encounter fierce competition in the process. In a new report from Celent, , the SaaS landscape is categorized into five types of providers: telecommunication companies; software providers; platform providers; service providers; and desktop platform providers.

Notably, SaaS has not been put into extensive use in financial services, but this is changing. Salesforce provides human resources SaaS to Merrill Lynch and has attracted 25,000 users; Wells Fargo is the first financial institution to offer SaaS document services to consumers; and many other financial institutions are providing financial analysis instruments based on the SaaS model.

"For end users, SaaS boasts four major advantages over traditional software models: lower construction costs, lower maintenance costs, lower application thresholds, and lower application risks," says Hua Zhang, Celent analyst and author of the report. "However, some factors hinder users from buying SaaS services: security considerations, a lack of evidence regarding its advantages over commercial software, reliability, and service availability."

The 26-page report contains three tables and seven figures. A table of contents is available online.

Members of Celent's research services can download the report electronically by clicking on the icon to the left. Non-members should contact for more information.