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Are You Optimizing In-Person Customer Experience for Growth and Efficiency?

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20 February 2019
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Bob Meara will be a presenter on a webinar titled Are You Optimizing In-Person Customer Experience for Growth and Efficiency? with Jim DeLapa, General Manager, Kiran Analytics, A Verint Company, and Luis Pardo, Sales & Service Support Manager, VP, Huntington National Bank on February 20.

THIS WEBINAR WILL COVER:

  • Why the in-person customer experience is so critical
  • The role of an engaged and productive workforce in customer experience
  • A practical framework for optimizing in-person CX
  • How data and analytics-driven solutions can help optimize in-person customer experience

TOP 3 BENEFITS TO ATTENDEES:

  • Learn about solutions banking transformation leaders are using to optimize in-person customer experience
  • Learn about mapping specific solutions to CX objectives
  • Gain insights from experts who work closely with banking executives

Event details

Industry
Retail Banking
Geographic Focus
North America
Format
Webinar