Are You Optimizing In-Person Customer Experience for Growth and Efficiency?
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20 February 2019
Bob Meara will be a presenter on a webinar titled Are You Optimizing In-Person Customer Experience for Growth and Efficiency? with Jim DeLapa, General Manager, Kiran Analytics, A Verint Company, and Luis Pardo, Sales & Service Support Manager, VP, Huntington National Bank on February 20.
THIS WEBINAR WILL COVER:
- Why the in-person customer experience is so critical
- The role of an engaged and productive workforce in customer experience
- A practical framework for optimizing in-person CX
- How data and analytics-driven solutions can help optimize in-person customer experience
TOP 3 BENEFITS TO ATTENDEES:
- Learn about solutions banking transformation leaders are using to optimize in-person customer experience
- Learn about mapping specific solutions to CX objectives
- Gain insights from experts who work closely with banking executives
Event details
Industry
Retail Banking
Geographic Focus
North America
Format
Webinar