Customer communications management (CCM) solutions support a vital operational function for wealth managers, but they also have an essential role to play in enhancing client experience.
Today’s firms are challenged with managing multiple communication channels, both digital and physical. Firms who implement a holistic communication strategy and deliver new, enticing channels and methods will enhance their customer experience (CX) exponentially.
Don’t rely on yesterday’s communications strategy! Attend our webinar with Celent’s research Analyst Neil Sheehan to learn how to energize your communication management.Neil has re-examined how firms are addressing CX (Customer Experience) and how CCM (Customer Communications Management) solutions can help. Neil’s webinar will be packed with useful information you don’t want to miss, including the following:
·Innovation in CCM: How are CCM solutions evolving?
·Digitization and managing your content library: Will communications drive client engagement?
·Analytics, automation and integration: What is next for CCM?
Firms who implement a holistic communication strategy and deliver new, enticing channels and methods will enhance their CX exponentially.Don’t miss your opportunity to get ahead!
Sign up here for the webinar : https://bit.ly/2PRAfDA