The digital revolution: act or react?
Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
4 February 2016
Consumers today are empowered by technology and are demanding a streamlined digital experience. How insurers are able to differentiate themselves, and their services, requires a comprehensive digital view that goes well beyond process automation. To meet customer expectations in a digital world, insurers will need to make cultural and physical shifts and incorporate new systems and processes that harness data and real-time analytics.
This session, moderated by Celent Research Director Karlyn Carnahan and hosted by Microsoft, will lay out the steps to becoming a Digital Insurer, with examples of how insurance businesses are creating a future-proof business model and exceeding the expectations of their customers.