The investment in the “banking brain” is symptomatic of a shift in thinking about how to reach a consumer, said Celent analyst Stephen Greer. While a year ago the emphasis was on chatbots, immature...
The investment in the “banking brain” is symptomatic of a shift in thinking about how to reach a consumer, said Celent analyst Stephen Greer. While a year ago the emphasis was on chatbots, immature...