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    Responsible AI governance foundational for scaling Gen AI in insurance

    1 December 2024

    By Jaspaul Saini, Principal Analyst - Insurance

    In the rapidly evolving landscape of insurance, carriers are increasingly adopting generative artificial intelligence (Gen AI) to enhance their operations, with IT budgets for Gen AI doubling in 2024. However, the successful scaling of Gen AI hinges on establishing robust responsible AI governance frameworks that address risks such as data privacy, bias, and transparency, while also fostering innovation through AI centers of excellence.

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