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      News

      The European Legislation That’s Giving Businesses a Better Deal with Banks

      27 December 2020
      //The European Legislation That’s Giving Businesses a Better Deal with Banks

      Kieran Hines, Senior Banking Analyst at financial services technology research, advisory and consulting firm Celent, said: “Open Banking on the face of it is a quite alien concept. If you say to people ‘there is this great new concept where third parties can access your bank account information’, people are naturally quite hesitant and tend to reject the concept.

      “What we will see happening, and to some extent is already happening, is that people will engage with Open Banking services because they provide value. Customers will be less and less aware of the realities of what happens to power these services and more interested in taking advantage of what they can offer.

      “In the same way that people don’t need to know how an ATM works in order to use it. What we need to know with Open Banking is ‘if I provide consent to this mobile app to see my data, they can give me something better than I have now’.

      “Over time, Open Banking will become something that is just part of the experience customers have and they’ll be aware of how that can be used to improve the services they receive.”

      View full article on www.globaltrademag.com
      Analyst mentioned
      Kieran Hines
      Kieran Hines
      Principal Banking Analyst
      Information
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Industry
      Corporate Banking, Retail Banking