By Kieran Hines, Senior Analyst - Retail Banking

In his article for The Paypers, Kieran Hines outlines the top three retail banking technology trends he thinks will have a big impact on the industry in 2024.

1. Banks will continue to invest in agility; focusing on speed and automation to enhance customer experiences and reduce costs.
2. A deepening focus on Open Banking, BaaS, and Embedded Finance
3. Banks will continue to experiment with Gen AI and explore its potential impact in the future.

Read more via The Paypers (pg. 31)