REPORT
    VIDEO
    The Andover Companies: AI Driven Innovation Engine
    Winner of the 2025 Celent Model Insurer Award for Innovation Excellence
    18th June 2025

    The Andover Companies’ Innovation Team has reinvented the way they research and design solutions for policyholders, agents, and employees through the creation of a suite of 17 custom GPT models.

    These tools have enabled Andover to transform all stages of their innovation process – from opportunity analysis to research and ideation to solution development – into a “human-powered, AI-assisted” process, reducing innovation process time from months to days, all without increasing headcount.

    A highlight reel of the initiative, along with a one-page overview are available to everyone. A full-length case study report diving into this initiative is only available to Celent's subscribers. Please log in to access this report.

    Author
    Jaspaul Saini
    Jaspaul Saini
    Principal Analyst