REPORT
    First Technology Federal Credit Union: Safeguarding Members through AI and Machine Learning
    Winner of the 2025 Celent Model Risk Manager Award for Fighting Fraud
    18th June 2025

    In a landscape where financial institutions encounter significant challenges from sophisticated fraud schemes, First Technology Federal Credit Union (First Tech) has implemented an advanced fraud detection and prevention system. Utilizing Featurespace’s ARIC Risk Hub solution, First Tech prevented US$40 million in attempted fraud, achieving a 129% increase in prevented transactional losses in 2024 compared to 2022.

    First Tech's fraud transformation has allowed the organization to improve its fraud detection and prevention capabilities while enhancing the member experience.

    A highlight reel and a one-pager on the initiative are available for everyone.

    A full-length case study report diving into the initiative is only available to Celent's subscribers. Please log in to access the case study.

    Author
    Neil Katkov
    Neil Katkov
    Director, Risk