This report was created for Celent clients interested in insuretech and innovation who were unable to attend the 2024 ITC Vegas conference, held on October 15 - 17, as well as for those who attended and would like to have a handy recap of the sessions they attended (or wished they could attend). It is part of a series of five reports that summarize most ITC Vegas 2024 sessions. These reports are arranged around the following topics:

• Core Systems and Legacy Transformation
• Agent/Broker Technology and Customer and Distributor Experience
• Data and Analytics
• Innovation and Insurtechs
• Life and Health

This report covers sessions on broker and agent technology as well as customer and distributor experience. Each report also include a section on sessions that address general trends in the insurance industry.