About this Interview:
We recently had the pleasure to sit down for a chat with Justin Monk, VP, Head of Products and Services, Debit, ATM, SaaS at FIS. We discussed a wide range of topics, such as:
- How the card issuing, and particularly debit, market is changing, and the opportunities and challenges it presents to financial institutions;
- How financial institutions should engage with their customers, given the increasingly fragmented relationships and evolving expectations, particularly from the Gen Z cohort;
- How FIS Payments One Debit platform, including core processing and value added services, can help financial institutions address those challenges and support their innovation ambitions;
- The importance of effective fraud mitigation tools and strategies;
- ... and more!
About the Series:
Celent’s new “In Conversation with…” series allows us to speak to various companies without being bound to a specific theme. The series is open to all: financial institutions, their solution and service providers, and other industry participants; however, we do have strict qualification criteria. These interviews let our clients get a sense of how a particular company thinks, what it offers today, and how it differentiates from others; these perspectives can then inform the institution’s technology investment strategies. We are intentionally non-evaluative in these interviews. If you are interested to participate, please contact your account manager or info@celent.com.
Access and Length:
Full video (25:26) is available to Celent research clients only. Click View this Webinar below.
Short introduction (2:01) is available to all. Click the image below to access.
