Looking over all the responses to all of the questions, the word that comes first to mind is resilience
Most insurers continue to affirm the centrality of technology in achieving corporate goals
CIOs are investing in a broad array of new systems and existing systems
New licenses and subscriptions are tilting ever more rapidly to the cloud
Innovation (with some help from insurtechs) is still important
Measures to counter cyber threats are being pursued – one hopes they will meet the evolving challenges