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      REPORT
      VIDEO
      Markerstudy Insurance Services Limited - Claims Transformation
      Winner of the 2024 Celent Model Insurer Award for Legacy & Ecosystem Transformation
      20th March 2024
      //Markerstudy Insurance Services Limited - Claims Transformation

      Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transformative journey, by reshaping the customer experience by revolutionizing how they engaged with policyholders during the claims process. In a pioneering move, they leverage innovative technology and personalized services to enhance every step of the claims journey. From streamlined digital interfaces to proactive communication and real-time updates, their commitment was to make the claims process not just efficient but empathetic. Their evolution signals a paradigm shift, placing customer satisfaction at the forefront and setting new standards for excellence in their customers.

      Author
      Keith Raymond
      Keith Raymond
      Principal Analyst
      Keith Raymond
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Horizontal Topics
      Architecture & Legacy Modernization, Artificial Intelligence, Cloud
      Industry
      Life Insurance, Property & Casualty Insurance