The rationale for banks to invest in improved cross-border payment services is clear and growing stronger. In the retail segment, there is the potential to open new revenue streams from more fully addressing the remittance space traditionally dominated by specialist players. Of greater importance to some will be the need to invest in enhanced propositions for small business customers to defend against the competitive threat from fintechs and challengers.

TerraPay is a global money movement company offering the capabilities for same day and real-time payments to bank accounts, cards, and digital wallets. The company supports some of the largest remittance and cross-border payment providers in the market, many of which compete directly with banks for these payment flows. More recently it has begun to provide services to banks servicing retail and small business customers, and plans to expand this part of its activities in 2024.

Celent's takeaways from a recent in-depth briefing are captured in this Solution Brief. In our view, banks looking to invest in new cross-border payment or foreign exchange services should consider TerraPay when evaluating potential partners. Its infrastructure is proven and relied upon by several major cross-border payment players, as well as banks and global card schemes.