Every year we survey insurance CIOs across different regions, including Asia-Pacific; Europe, the Middle East, and Africa (EMEA); Latin America; and North America. We ran our Latin American (LATAM) CIO survey between November 2023 and January 2024. Sixteen LATAM L&H insurance CIOs, CTOs, or IT architects have contributed to our survey (87.5% composite and 12.5% pure L&H), and we think they represent a good mix of the market in terms of company size.

This report provides LATAM life and health insurer's perspectives on business priorities, investment priorities, current system replacement activities, cloud adoption, IT budgets, analytics and artificial intelligence, and Generative AI adoption.