Each year, Celent conducts a global survey of insurer CIO plans and priorities. The survey targets insurers around the world, including Asia Pacific, Europe, the Middle East, Africa, Latin America, and North America. The most recent survey was conducted from December 2021 to March 2022, soliciting answers from CIOs, CTOs, and policy architects at insurance companies (general insurance, life insurance, health insurance, and P/C insurers) around the world. The participating insurers are seen accurately reflecting the market in terms of business scale.

Based on the results of the latest CIO Survey, this report highlights CIO initiatives around the world, particularly in Japan and the APAC region, and their similarities and differences.

The survey is relatively brief, but covers a wide range of topics, including the following:

• Business Outlook
• IT Initiatives
• Cloud
• Insurtech
• Cybersecurity
• Data, Analytics, and Artificial Intelligence