Insurtech Insights was founded to become the #1 catalyst of insurance innovation across the globe.

We do this by creating and curating educational and actionable content aimed at driving insurance innovation, delivered to the industry both online and offline. Insurtech Insights also has great emphasis on connecting the ecosystem together, enabling partnerships and collaboration to be formed. In 2024, we will bring 15,000 senior industry execs together at our events in Europe, USA and APAC, assisting insurers in their digital transformation journeys, as well as driving investments in emerging technologies and innovations.

As part of an amazing agenda that we have prepared for you, Celent will be hosting a series of roundtables for insurance companies' attendees, in its room located on the second floor of the conference. From ESG, to insurtech, touching on legacy modernization, regulation, and AI. All these topics will be subject to a peer discussion infused by Celent's insights and moderated by its analysts, using The Chatham House Rule to secure confidentiality and privacy. Seats are limited.

To register for the roundtables please contact Mathilde Henri mhenri@celent.com . Also let Mathilde know if you still need a ticket to attend the conference as we have a few 'Celent courtesy tickets' available for insurers, and a 30% discount code too.

Celent Roundtables at Insurtech Insights:

Day 1

March 20 at 11:35 am. ESG - Risks and Opportunities in Insurance:

Participants at this roundtable can expect an interactive and collaborative discussion on the growing importance of Environmental, Social, and Governance (ESG) factors in the insurance industry. The session will bring together industry experts, IT professionals, and sustainability leaders to discuss the potential risks and opportunities that arise from integrating ESG considerations into insurance practices.

The session will introduce ESG (Environmental, Social, and Governance) and its importance in today's business environment. This will set the foundation for a focused discussion. During the roundtable, we will explore various topics, such as identifying product and investment opportunities, exploring innovative ways to engage with customers and society, and utilizing IT solutions to measure, monitor, and report on ESG performance. This collaborative conversation will serve as a platform for participants to exchange ideas and strategies for effectively integrating ESG considerations into insurance practices.

By the end of the roundtable, participants can expect to have a deeper understanding of ESG efforts in insurance and gain actionable insights to implement in their own organizations. They will leave with new connections, a broader perspective on ESG in insurance, and the tools to drive positive change in their industry.

Moderated by: Karun Arathil and Nicolas Michellod

March 20 at 2:00 pm. Is the Dinosaur Dead Yet? A look into the Evolution of Core System Modernization in Insurance… and what to expect next:

Participants at this roundtable can expect an engaging and insightful discussion on the transformation of core systems in the insurance industry. The session will bring together industry experts, technology leaders, and insurance professionals to explore the evolution of core system modernization and discuss future trends and expectations.

The roundtable will begin by providing an overview of the challenges and complexities associated with legacy core systems in the insurance industry, including the various approaches and strategies for core system modernization. Participants will share their experiences and insights on successful modernization initiatives, including the adoption of cloud-based solutions, the use of microservices architecture, and the integration of emerging technologies such as artificial intelligence and machine learning.

The roundtable will also explore the benefits and potential risks of core system modernization. Participants will discuss the impact of modernization on operational efficiency, customer experience, and business agility. They will share best practices for managing the complexities of legacy system migration, data migration, and ensuring seamless integration with existing processes and workflows. Furthermore, the session will address the future of core system modernization in the insurance industry.

Throughout the roundtable, participants will have the opportunity to share their challenges, ask questions, and engage in meaningful dialogue with industry experts and peers. By the end of the session, participants can expect to have a comprehensive understanding of the evolution of core system modernization in the insurance industry. They will gain insights into the latest trends, technologies, and strategies for modernizing legacy systems and driving digital transformation. Participants will leave the roundtable with actionable insights, new connections, and a broader perspective on the future of core system modernization in the insurance industry.

Moderated by: Craig Beattie and Juan Mazzini

March 20 at 2:45 pm. The Digital Operational Resilience Act (DORA): Why It Matters?:

Participants at this roundtable will learn more about The Digital Operational Resilience Act (DORA) and why insurers should prepare for this new regulation. The session will bring together industry experts, and insurance professionals to discuss the potential impacts of DORA to insurance companies.

With DORA, the European Council has turned its attention to instilling more robust operational resilience across the financial services sector, while consolidating and harmonizing existing national regulation. The roundtable will begin by providing an overview of what DORA is and suggestions on topics to be addressed by insurers. Participants will be invited to provide their thoughts on how the new regulation might impact their organization.

Participants will have the opportunity to learn why Celent thinks DORA can have a strong impact on insurers and what areas we recommend addressing so insurers can strengthen their operational resilience and maintain a competitive edge in the digital era.

Throughout the roundtable, there will be interactive discussions, sharing of insights and experience on this topic. Participants will have the chance to exchange ideas, ask questions, and engage in meaningful dialogue with their insurance peers. By the end of the session, participants can expect to have a better understanding of DORA and its implications for insurance companies.

Moderated by: Nicolas Michellod and Jamie Macgregor

March 20 at 3:30 pm. Finding value in insurtech: Predicting time to value:

The roundtable will focus on exploring the challenges and strategies involved in predicting the time it takes for insurtech initiatives to deliver value to insurance companies. During the round table, participants can expect to engage in discussions and gain insights into the following key aspects:

Defining Time to Value: The discussion will focus on defining and understanding the concept of "time to value" in the context of insurtech initiatives. Participants will explore different perspectives and criteria for measuring the time it takes for insurtech projects to deliver tangible benefits and generate value for insurance companies.
Factors Affecting Time to Value: The round table will delve into the factors that influence the time it takes for insurtech initiatives to deliver value. This may include considerations such as the complexity of the technology implementation, organizational readiness, data availability and quality, regulatory challenges, and cultural transformation within the insurance company.
Predicting Time to Value: Participants will provide their points of view by predicting the time it takes for an insurtech initiative/model to deliver value.
Challenges and Mitigation Strategies: The round table will address the challenges and potential roadblocks that insurance companies may encounter in predicting the time to value of insurtech initiatives. Participants will share their experiences and insights, discussing strategies to mitigate risks and improve the accuracy of time to value predictions.
Collaboration and Ecosystem Building: Participants will explore the role of partnerships, open innovation, and leveraging external expertise to enhance the speed and effectiveness of insurtech implementation.
Future Trends and Opportunities: The round table will conclude with a forward-looking discussion on the future trends and opportunities in predicting time to value in insurtech. Participants will explore emerging technologies, regulatory developments, and market dynamics that may impact the time it takes for insurtech initiatives to deliver value in the future.

Overall, participants can expect a dynamic and interactive discussion that addresses the challenges, strategies, and best practices in predicting the time to value of insurtech initiatives. The round table will provide a platform for industry experts, insurtech startups, insurance companies, and other stakeholders to share insights, exchange ideas, and shape the future of value creation in the insurtech space.

Moderated by: Jamie Macgregor and Juan Mazzini

Day 2

March 21 at 9:50 am. Insurtech and insurers: Collaboration after all:

Participants at this roundtable can expect a dynamic and collaborative discussion on the evolving relationship between insurtech startups and traditional insurance companies. The session will bring together industry experts, insurtech entrepreneurs, and insurance professionals to explore the opportunities and challenges of collaboration in the rapidly changing insurance landscape.

The roundtable will provide insights into the disruptive technologies and innovative business models that have emerged, reshaping traditional insurance practices. Next, the session will delve into the importance of collaboration between insurtech startups and insurers. Participants will discuss the mutual benefits that can be achieved through partnerships, including access to innovative technologies, enhanced customer experiences, improved operational efficiency, and expanded market reach.

The roundtable will showcase successful collaboration case studies, highlighting real-world examples of insurtech-insurer partnerships that have resulted in transformative outcomes. Furthermore, the session will address the challenges and considerations involved in fostering collaboration between insurtech startups and insurers. Participants will discuss topics such as regulatory compliance, data sharing, cultural differences, and the need for agile and flexible business models.

Throughout the roundtable, there will be interactive discussions, sharing of insights, and exploration of potential collaboration opportunities. Participants will have the chance to exchange ideas, ask questions, and engage in meaningful dialogue with industry experts and peers.

By the end of the session, participants can expect to have a comprehensive understanding of the evolving relationship between insurtech and insurers. They will gain insights into the benefits, challenges, and best practices of collaboration in the insurance industry. Participants will leave the roundtable with actionable insights, new connections, and a broader perspective on how collaboration can drive innovation and growth in the insurtech ecosystem.

Moderated by: Jamie Macgregor and Juan Mazzini

March 21 at 1:30 pm. Beyond human intelligence: Unleashing the power of large language models in insurance:

In this session, we will embark on an analytical deep dive into the transformative potential of these AI paradigms and the intricate dynamics they introduce to the insurance industry. Our discussion will go beyond the surface-level understanding of Generative AI and LLMs, providing a comprehensive exploration of their foundational aspects. We will delve into the underlying principles and mechanisms that drive these technologies, enabling participants to grasp their inner workings with clarity and precision.

Moreover, this roundtable will showcase tangible use cases that demonstrate how Generative AI and LLMs can revolutionize the insurance landscape. Through real-world examples and practical applications, we will discuss the transformative power of these technologies in areas such as underwriting, claims processing, customer service, risk assessment, fraud detection, and personalized marketing. To guide insurers in their integration journey, we will discuss the key steps and considerations for successfully incorporating Generative AI and LLMs into existing insurance operations. This discussion will serve as a valuable resource for those seeking to harness the power of these technologies while making informed and strategic decisions.

This roundtable aims to equip participants at the nexus of technology and insurance with the knowledge and insights needed to navigate the complexities of integrating LLMs effectively. Join us in this transformative discussion as we explore the intersection of insurance with Generative AI and Large Language Models. Together, we will uncover the immense potential of these technologies and pave the way for a future where AI-driven innovation reshapes the insurance industry.

Moderated by: Nicolas Michellod and Karun Arathil

March 21 at 2:10 pm. Emerging tech: Looking beyond GenAI to drive innovation:

Participants at this roundtable can expect an engaging and forward-thinking discussion on the latest trends and opportunities in emerging technologies beyond Generative Artificial Intelligence (GenAI). The session will bring together industry experts, technology leaders, and innovators to explore the diverse landscape of emerging technologies and their potential to drive innovation in the insurance industries.

The roundtable will begin by providing an overview of the current state of emerging technologies and their impact on various areas of the value chain. Participants will select a few where to focus aiming to gain insights into the latest advancements in areas such as blockchain, Internet of Things (IoT), augmented reality (AR), robotics, quantum computing, and more. Next, the session will delve into the potential applications and use cases of these emerging technologies. Participants will explore how these technologies can be leveraged to drive innovation, improve operational efficiency, enhance customer experiences, and create new business opportunities.

The roundtable will also address the challenges and considerations associated with adopting and implementing emerging technologies. Participants will discuss topics such as data privacy and security, regulatory compliance, ethical considerations, talent acquisition, and the need for agile and adaptable business models. Furthermore, the session will encourage participants to think beyond the current state of GenAI and explore the untapped potential of other emerging technologies. Through interactive discussions and brainstorming sessions, participants will have the opportunity to share their insights, ideas, and experiences in leveraging emerging technologies to drive innovation within their respective organizations.

By the end of the session, participants can expect to have a broader perspective on the emerging technology landscape and its potential to drive innovation. They will gain insights into the latest trends, use cases, and challenges associated with adopting and implementing emerging technologies. Participants will leave the roundtable with actionable insights, new connections, and a deeper understanding of how to harness the power of emerging technologies to stay ahead in an ever-evolving digital world.

Moderated by: Juan Mazzini and Craig Beattie

March 21 at 2:55 pm. Parametric insurance: Pitfalls and Opportunities:

The round table will provide a comprehensive overview of the key aspects and considerations related to parametric insurance. Parametric insurance is an innovative approach to risk management that uses predefined parameters to determine the payout in the event of a covered loss, rather than relying on traditional claims assessment processes.

During the round table, participants can expect to gain insights into the potential pitfalls and opportunities associated with parametric insurance. The discussion will cover various topics, including:

Introduction and benefits of Parametric Insurance.
Pitfalls and Challenges associated with parametric insurance. Participants will have the opportunity to explore these challenges and discuss potential solutions.
Opportunities for Innovation as participants explore the opportunities for innovation and growth in the parametric insurance market.
Case Studies and Success Stories that demonstrate the effectiveness of parametric insurance in various scenarios.
Regulatory and Legal Considerations.
Future Outlook: The round table will conclude with a discussion on the future outlook for parametric insurance. Participants will explore potential areas of growth, emerging trends, and the role of parametric insurance in addressing evolving risks, such as climate change and natural disasters.

Overall, participants can expect a dynamic and informative discussion that covers the fundamentals, challenges, and opportunities of parametric insurance. The round table will provide a platform for industry experts, policymakers, and stakeholders to exchange ideas, share experiences, and shape the future of parametric insurance.

Moderated by: Karun Arathil and Craig Beattie

To register for any of the above roundtables at Insurtech Insight please contact Mathilde Henri via mhenri@celent.com

ACORD Forum South Africa