Consumer expectations are high, competition is fierce, and margins are getting thinner in many areas of retail banking. To combat these market and customer dynamics, banks must create a robust and compelling customer experience despite ever increasing and changing regulations like Know Your Customer (KYC). With financial institutions receiving over $10 billion in fines since 2013 for noncompliance, Know Your Customer should be on the forefront of everyone’s mind.

This complimentary BAI Webinar explores how your organization can:

• Understand the benefits of automating and complying with KYC
• Discover valuable lessons from the industry to leverage KYC to strengthen existing relationships and attract new customers
• Explore strategies to identify customers on the front end to mitigate KYC non-compliance
• Identify the key challenges to balance customer experience with Know Your Customer Compliance