Terms of use

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Terms of use
United States

Terms of Use entered into by Client as set forth in the Research & Advisor Services Agreement (“Agreement”). Updated September 2022.


    Celent grants to the Client a limited license to use the services solely for its internal business purposes. This usage is only available to the Client’s employees and project consultants during the term of the Agreement (and, in the case of project consultants, who are bound by reasonable obligations of confidentiality consistent with the usage restrictions contained in Section 2 below). Celent is not responsible for any actions taken by the Client, its employees or project consultants as a result of the license granted by these terms.

    Copyright Provision and License

    All research materials, whether in hard copy or electronic form, are copyright protected and remain proprietary to Celent. Celent grants to the Client, its employees and project consultants a license to use printed or electronic research material solely for the Client’s internal business purposes. All research materials are for use only by the employees or project consultants of the Client. Celent does not grant to the Client license to duplicate or reproduce research reports or excerpts therefrom in any form, including translation, for purposes of any distribution outside of the Client; however the Client is permitted to reproduce any Celent charts and graphs taken directly from research reports (excluding ABCD Vendor View charts and graphs) and distribute such charts and graphs outside of the Client when Celent is properly sourced. Any reproduction of ABCD Vendor View charts and graphs requires the prior written approval of Celent. The restriction on the use of copyrighted materials extends indefinitely.


    It is Celent’s practice to serve multiple clients within industries, including those with potentially opposing interests. Accordingly, the Client agrees Celent may have served, may currently be serving or may in the future serve other clients whose interests may be adverse to those of the Client.

    Limit of Liability

    (a) In no event shall either party be liable for any indirect, special, incidental, consequential or punitive damages or for any lost profits arising out of or relating to the services.(b) In no event shall Celent’s liability (whether based on any action or claim in contract, tort, or otherwise) to the Client or its affiliates arising out of or relating to any services exceed the lesser of (i) USD 50,000 and (ii) the fees payable to Celent for such Services.(c) This Section 4 shall apply to the fullest extent permitted by applicable law.


    Each party shall keep confidential and not disclose any confidential information, advice or material of any nature that is provided or made available by the other party, including, without limitation, any written reports or other data (collectively, "Confidential Information"), without the prior written consent of the other party. Neither party may disclose Confidential Information outside of its organization, and Confidential Information may only be disclosed internally to those who are bound by confidentiality restrictions consistent with those set forth herein. This Section 5 shall not apply to any information that: (a) is or at any time becomes publicly available other than as a result of breach by the recipient of its obligations under this Agreement, (b) the recipient acquires from a third party who owes no obligations of confidence to the other party in respect thereof, (c) was already known to the recipient at the time it received such information from the other party as shown by the recipient's prior written records, or (d) is independently developed by the recipient without use of, or reference to, Confidential Information. If either Celent or the Client is requested or required by any regulator or any legal or investigative process, or any rules of any stock exchange to disclose any Confidential Information, that party shall, to the extent legally permissible, provide the other party with prompt notice of each such request and the Confidential Information requested so that such other party may seek to prevent disclosure or the entry of a protective order. If disclosure is required and a protective order is not obtained, the party from whom disclosure is required shall disclose only such Confidential Information that it is advised by its legal counsel is legally required to be disclosed.

    Choice of Law and Jurisdiction; Jury Waiver; Dispute Resolution

    The Agreement shall be governed by and construed in accordance with the laws of the State of New York. Each party submits to the exclusive jurisdiction of the courts located in the State of New York. Each party, on behalf of itself and its affiliates, to the fullest extent permitted by law, knowingly, voluntarily, and intentionally waives its right to a trial by jury in any action or other legal proceeding arising out of or relating to the Agreement or the services. The foregoing waiver applies to any action or legal proceeding, whether sounding in contract, tort or otherwise. Each party, on behalf of itself and its affiliates, also agrees not to include any employee, officer or director of the other party or its affiliates as a party in any such action or proceeding. If any dispute between the parties arises out of any matter governed by the Agreement, each party will first attempt in good faith to reach a settlement through negotiation by its appointed representative.

    Amendment, Waiver and Assignment

    These terms of use may not be amended, modified or waived except by a signed written agreement. Neither party shall have the right to assign or transfer the Agreement or any rights hereunder to any third party without the prior written consent of the other party.


    It is the intent of the parties that the provisions of these terms of use shall be enforced to the fullest extent permitted by applicable law. To the extent that the terms set forth herein or any word, phrase, clause or sentence herein is found to be illegal or unenforceable for any reason, such word, phrase, clause or sentence shall be modified or deleted in such manner so as to afford the party for whose benefit it was intended the fullest benefit commensurate with making these terms of use, as modified, enforceable, and the balance of these terms of use shall not be affected thereby, the balance being construed as severable and independent.


    These terms of use contain the entire understanding of the parties with respect to the subject matter contained herein, superseding all prior agreements, understandings and negotiations with respect to such matters. These terms of use shall be binding upon and inure to the benefit of the parties’ respective successors. The obligations of the parties that by their nature continue beyond the termination of the Agreement shall survive any termination of the Agreement. Neither party shall have any liability for any failure or delay in performance of its obligations under the Agreement because of circumstances beyond its reasonable control, including, without limitation, pandemics, acts of God, fires, floods, earthquakes, acts of war or terrorism, civil disturbances, sabotage, accidents, unusually severe weather, governmental actions, power failures, computer/network viruses that are not preventable through generally available retail products, catastrophic hardware failures or attacks on its server. There are no third party beneficiaries with respect to the Agreement.