
Mortgage, home equity, and auto lenders utilize many core and ancillary technologies from the point of sale through loan onboarding to the servi…
Subject to reasonable use.
Mortgage, home equity, and auto lenders utilize many core and ancillary technologies from the point of sale through loan onboarding to the servi…
In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
Digital acceleration, if it wasn’t in the property casualtyinsurance vernacular prior to the pandemic, is now. Layer in the disrupting waves tha…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
Historically small business banking has been fraught with trade-offs between lowering cost-to-serve and improving customer experience. As a resu…
Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
It all started with an idea. In a focus group, policyholders stated they wanted more control over how much they pay for insurance. From that, Ma…
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
Celent held its digital 2021 Innovation and Insight Week from March 9 – 11, 2021. The theme we explored this year was "Accelerate!” Many of our…
Intelligent automation projects are worth exploring as they can directly decrease the cost of operations while improving scalability and reducin…
Celent’s definition of natural language processing (NLP) is the application of artificial intelligence (AI) that analyses and synthesizes natura…
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…