
Celent recognizes Deutsche Bank Spain as the winner of the Model Wealth Manager 2019 Client Experience Award for its initiative New Investment R…
Subject to reasonable use.
Celent recognizes Deutsche Bank Spain as the winner of the Model Wealth Manager 2019 Client Experience Award for its initiative New Investment R…
Celent’s reports on trends in retail banking, corporate banking, payments, and IT spending are regular fixtures on our research agendas and are…
If payments are core to your business, should you run them as if they are? The one thing that perhaps that unites every customer at every bank i…
Celent recognizes Silvergate as the winner of the Celent Model Bank 2020 Award for Payments Replatforming. Payments are critical to any bank, bu…
Celent recognizes PNC as the winner of the Model Bank 2020 Commercial Payments for their Healthcare Payer Enrollment Automation. PNC has a 25 ye…
Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
The payments industry faces many significant changes in the coming years, from standards such as ISO 20022 to Instant Payments to those mandated…
Celent has been involved with Instant Payments since, well, everyone called them Real Time Payments! Our first report dates back to 2014, and th…
Banks are facing both cost and revenue pressures, and with increasing demands on their payments processing technology from both customers and re…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
In many banks, the payments infrastructure is barely suitable for today, let alone tomorrow. Banks face ever more changes, and adding more patch…
Last week I was back in Amsterdam, at Money20/20 Europe. While I’ve been to the US version of the show every single year since its inception…
I’ve been attending the NACHA Payments conference for many years, either as a banker, technologist, or industry research analyst. In recent year…
Celent recognizes PNC (USA) as the winner of the Model Bank 2019 Corporate Payments Transformation Award for their initiative Future Proofing Pa…
Celent recognizes BMO (Canada) as the winner of the Model Bank 2019 Payments Services Hub Implementation Award for their initiative BMO Payment…
According to the International Monetary Fund, Asia accounts for nearly two-thirds of global growth, and the region remains the world’s most dyna…
The way in which banking software is being designed, written, deployed, maintained, updated, and replaced has accelerated due to cheaper storage…
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
Financial inclusion is a tremendous opportunity for many local, regional, and even global banks. Yet capturing it requires specialist capabiliti…
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
Banking is experiencing a period of business model innovation brought on by the emergence of new market entrants moving the ball forward on cus…
A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
In 2016, RBC embarked on an ambitious plan to deliver personalized customer engagement in its digital channels. Beginning with a complete mobile…
Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
We are likely entering a prolonged period of heightened vulnerability to fraud and other financial crime due to criminal activity exploiting COV…
COVID-19 continues to take its toll as its impact grows on several aspects of our lives. Celent has talked about its potential impact on financi…
The way in which banking software is being designed, written, deployed, maintained, updated, and replaced has accelerated due to cheaper storage…
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
Banking is experiencing a period of business model innovation brought on by the emergence of new market entrants moving the ball forward on cus…
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
The home lending industry is in the early stages of digital disruption that retail deposit, credit card, and personal lending sectors have alrea…
2020 promises to be a year of excitement and challenge for retail bankers. Celent's analysts have a full agenda planned to help them address the…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
Convergence of fraud and anti-money laundering (FRAML) technology and operations has been somewhat of a Holy Grail for financial institutions fo…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
Financial institutions are seeking to contain the exploding operational expenses by investing in next-generation technology solutions. Specifica…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
COVID-19 is accelerating longer term digitalization trends in financial services and causing massive shifts in transactional behavior. It is als…
Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
COVID-19 is prompting dramatic shifts in customer behavior as they exponentially increase the use of digital and remote channels for regular pur…
Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
We are likely entering a prolonged period of heightened vulnerability to fraud and other financial crime due to criminal activity exploiting COV…
So-called collaboration tools like Zoom and Slack were on the radar of SEC and other regulators well before COVID-19. In fact, FINRA made explic…
COVID-19 continues to take its toll as its impact grows on several aspects of our lives. Celent has talked about its potential impact on financi…
The central role of the US economy, its currency, and its financial institutions have for a long time played a central role in facilitating trad…
Celent highlights wealth managers’ perspectives about their usage of Front-to-Middle Office platforms. Specifically, wealth managers’ perspectiv…
リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム(RSM)は、バイサイドのフロン…
European wealth managers continue to face headwinds due to political and market volatility, Brexit, the COVID-19 pandemic, dynamic client expect…
Wealth managers increasingly are recognizing compliance as a business multiplier as opposed to a cost center. The InvestEdge Compliance and Surv…
Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
Report Highlights Global AuM of ESG-directed institutional and retail assets (2021) AuM breakdown of US vs Europe versus other regions ESG p…
COVID-19 has prompted many Wealth Management firms to reevaluate investment priorities for 2020 and beyond. The following report attempts to pro…
Set to go into effect on June 30, Reg BI requires US broker‐dealers to adhere to a best interest standard of care when making a recommendation o…
It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
Robust levels of organic growth demanded a new approach to business assurance (compliance) at St. James’s Place, a wealth manager serving indivi…
Celent recognizes Credit Suisse as the winner of the Model Wealth Manager 2020 Client Experience for their initiative Portfolio Opportunity Find…
As the coronavirus pandemic rocks the markets and affects virtually every area of financial services, estate lawyers, advisors, financial planne…
Advances in predictive analytics and Natural Language Processing have allowed Financial Institutions (FIs) to automate significant portions of t…
Technology Priorities for Wealth Managers As we enter 2020, wealth managers of all stripes are grappling with a common challenge: how to improve…
Digitalization of financial services is creating new products, channels, and business models, and is reshaping customer behavior and expectation…
Convergence of fraud and anti-money laundering (FRAML) technology and operations has been somewhat of a Holy Grail for financial institutions fo…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
COVID-19 is accelerating longer term digitalization trends in financial services and causing massive shifts in transactional behavior. It is als…
Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
Know Your Customer (KYC) attracts ever-increasing scrutiny from regulators and has become one of the most complex operational areas in anti-mone…
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
COVID-19 is prompting dramatic shifts in customer behavior as they exponentially increase the use of digital and remote channels for regular pur…
The COVID-19 pandemic has severely disrupted public health and economic health of societies across the world. In response, local, regional, and…
Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
Digitization and operational efficiency have become even more important as we enter a global recession. Amongst the numerous areas ripe for both…
Mphasis recently briefed Celent about the NextAnglesTM KYC UBO hierarchy assessment solution and showed a demonstration of the solution. This br…
We are likely entering a prolonged period of heightened vulnerability to fraud and other financial crime due to criminal activity exploiting COV…
Sanctions screening in many ways underpins anti-money laundering (AML) and counter terrorist financing (CTF) operations at financial institution…
When it comes to the capital markets, a shift is underway in the process of application development. This is driven by increasing demands across…
Digitalization of financial services is creating new products, channels, and business models, and is reshaping customer behavior and expectation…
Convergence of fraud and anti-money laundering (FRAML) technology and operations has been somewhat of a Holy Grail for financial institutions fo…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
COVID-19 is accelerating longer term digitalization trends in financial services and causing massive shifts in transactional behavior. It is als…
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
COVID-19 is prompting dramatic shifts in customer behavior as they exponentially increase the use of digital and remote channels for regular pur…
Mphasis recently briefed Celent about the NextAnglesTM KYC UBO hierarchy assessment solution and showed a demonstration of the solution. This br…
The central role of the US economy, its currency, and its financial institutions have for a long time played a central role in facilitating trad…
EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
As part of the research process for our reports evaluating vendor-provided anti-money laundering (AML) software, Celent gathered data on technol…
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
Advances in predictive analytics and Natural Language Processing have allowed Financial Institutions (FIs) to automate significant portions of t…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
The mortgage lending industry is in turmoil for the second time in only a decade as the coronavirus has increased loan delinquencies and affecte…
AI can be a powerful enabler for digital customer engagement in retail banking. Judicious vendor selection is key. Celent compare vendor solutio…
COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
Celent has discussed the importance of digitizing both the data-driven and document-driven aspects of the entire retail lending customer engagem…
Loan application submissions under the SBA's Paycheck Protection Program (part of the US CARES Act) started slowly as lenders waited for clarifi…
In 2016, RBC embarked on an ambitious plan to deliver personalized customer engagement in its digital channels. Beginning with a complete mobile…
Celent recognizes RattanIndia Finance as the winner of the 2020 Celent Model Bank Award for Retail Lending for its initiative How to transition…
CommBank’s Customer Engagement Engine (CEE) program facilitated a shift away from product and campaign-based marketing to deliver customer journ…
This large, national, digital financial institution created a digital mortgage platform using inhouse and customized third party point-of-sale (…
In Top Trends in Global Retail Lending 2020-2021: COVID-19 Mandates Faster Transition of Business and Technology Strategies, Celent maintains th…
Financial inclusion is a tremendous opportunity for many local, regional, and even global banks. Yet capturing it requires specialist capabiliti…
A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
In 2016, RBC embarked on an ambitious plan to deliver personalized customer engagement in its digital channels. Beginning with a complete mobile…
A previous report looked at the evolution of channel platforms from major vendors. Niche vendors are converging, adding channel capabilities to…
A previous report looked at the evolution of channel platforms from major vendors. Niche vendors are converging, adding channel capabilities to…
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
Banks are at an inflection point and the curve of opportunity is steep. Given technological advances, they can change the game in both customer…
5G is beginning to roll out around the world. It’s 10 to up to 100 times as fast as its predecessor 4G, has higher capacity, and provides lower…
Digital channels are most every institution’s top priority, yet the number of surveyed banks and credit unions expecting to grow their branch ne…
Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX…
Celent has released a new report titled Mobile Banking Quantified: Comprehensive Benchmarks for US Vendors & Institution written by Daniel Latim…
In a previous report, Omnichannel Customer Acquisition 2.0: What is it and How to Get There (Part 1), Celent defined omnichannel customer acquis…
Celent and FI Navigator have collaborated to leverage a proprietary data capture methodology that examines the state of US retail mobile ban…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
Wealth managers increasingly are recognizing compliance as a business multiplier as opposed to a cost center. The InvestEdge Compliance and Surv…
Set to go into effect on June 30, Reg BI requires US broker‐dealers to adhere to a best interest standard of care when making a recommendation o…
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
In my previous post, I proposed a new, virtual model for regulatory reviews, one that leverages the enterprise-wide lens furnished by modern com…
So-called collaboration tools like Zoom and Slack were on the radar of SEC and other regulators well before COVID-19. In fact, FINRA made explic…
COVID-19 continues to take its toll as its impact grows on several aspects of our lives. Celent has talked about its potential impact on financi…
EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
Rather than thinking of them as a single solution that fixes all problems, AI solutions should be viewed as a toolkit with different capabilitie…
Robotic process automation is a crunch technology that is relatively easy and quick to implement and promises a strong ROI, but a recent string…
Financial services regulation has expanded at an astounding rate since the financial crisis — and, consequently, so has the cost of regulatory c…
Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
This report aims to better understand the impact of future challenges and opportunities, as risk and compliance executives increasingly face int…
I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent exec…
The way in which banking software is being designed, written, deployed, maintained, updated, and replaced has accelerated due to cheaper storage…
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
Banking is experiencing a period of business model innovation brought on by the emergence of new market entrants moving the ball forward on cus…
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
The home lending industry is in the early stages of digital disruption that retail deposit, credit card, and personal lending sectors have alrea…
2020 promises to be a year of excitement and challenge for retail bankers. Celent's analysts have a full agenda planned to help them address the…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…