11 April 2019
Celent recognizes Deutsche Bank Spain as the winner of the Model Wealth Manager 2019 Client Experience Award for its initiative New Investment R…
Research related to Temenos
Research related to Payments
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30 August 2021In mid 2021, Celent undertook a large, global survey of banks to create a worldwide State of the Nation for payments modernization for non-card…
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15 July 2021As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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7 July 2021In many parts of the world, real-time payments are part and parcel of daily life, and have been for many years. More than 50 countries have syst…
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29 August 2020Celent’s reports on trends in retail banking, corporate banking, payments, and IT spending are regular fixtures on our research agendas and are…
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22 April 2020If payments are core to your business, should you run them as if they are? The one thing that perhaps that unites every customer at every bank i…
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15 April 2020Celent recognizes Silvergate as the winner of the Celent Model Bank 2020 Award for Payments Replatforming. Payments are critical to any bank, bu…
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14 April 2020Celent recognizes PNC as the winner of the Model Bank 2020 Commercial Payments for their Healthcare Payer Enrollment Automation. PNC has a 25 ye…
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13 April 2020Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
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3 March 2020The payments industry faces many significant changes in the coming years, from standards such as ISO 20022 to Instant Payments to those mandated…
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3 February 2020Celent has been involved with Instant Payments since, well, everyone called them Real Time Payments! Our first report dates back to 2014, and th…
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2 October 2019Banks are facing both cost and revenue pressures, and with increasing demands on their payments processing technology from both customers and re…
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30 September 2019Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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24 September 2019In many banks, the payments infrastructure is barely suitable for today, let alone tomorrow. Banks face ever more changes, and adding more patch…
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12 June 2019Last week I was back in Amsterdam, at Money20/20 Europe. While I’ve been to the US version of the show every single year since its inception…
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13 May 2019I’ve been attending the NACHA Payments conference for many years, either as a banker, technologist, or industry research analyst. In recent year…
Research related to UniversalSuite
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23 July 2021Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
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11 May 2021Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
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18 April 2021Embedded finance is a burgeoning space with the potential to dramatically reshape the way customers engage with financial services. And yet, dif…
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13 April 2021In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
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10 March 2021The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
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10 March 2021This Model Bank report uncovers how Delta Community undertook a multiyear technology and operations transformation project in recognition that f…
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8 March 2021Swedbank took SCA (strong customer authentication) regulation in the Euro region as an opportunity to enhance its anti-fraud posture for cards b…
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8 March 2021Fino Payments Bank implemented a modern, AI-enabled enterprise-wide fraud solution across all its channels. The solution, from Clari5, ensures c…
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24 November 2020The way in which banking software is being designed, written, deployed, maintained, updated, and replaced has accelerated due to cheaper storage…
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10 November 2020This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
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28 September 2020Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
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18 September 2020It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
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20 July 2020The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
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8 July 2020Financial inclusion is a tremendous opportunity for many local, regional, and even global banks. Yet capturing it requires specialist capabiliti…
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7 June 2020Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
Research related to RetailSuite
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18 April 2021
Embedded finance is a burgeoning space with the potential to dramatically reshape the way customers engage with financial services. And yet, dif…
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10 March 2021
The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
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10 March 2021
This Model Bank report uncovers how Delta Community undertook a multiyear technology and operations transformation project in recognition that f…
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24 November 2020
The way in which banking software is being designed, written, deployed, maintained, updated, and replaced has accelerated due to cheaper storage…
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10 November 2020
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
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20 July 2020
The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
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1 June 2020Banking is experiencing a period of business model innovation brought on by the emergence of new market entrants moving the ball forward on cus…
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15 April 2020Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
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13 April 2020
Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
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4 March 2020The home lending industry is in the early stages of digital disruption that retail deposit, credit card, and personal lending sectors have alrea…
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9 January 20202020 promises to be a year of excitement and challenge for retail bankers. Celent's analysts have a full agenda planned to help them address the…
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11 December 2019In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
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30 November 2019In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
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30 November 2019In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
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30 November 2019In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
Research related to Profile
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23 July 2021
Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
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4 June 2021Scandals over recent years have shown that some institutions are still failing to live up to their obligation to minimize the risk of financial…
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11 May 2021
Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
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13 April 2021
In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
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8 March 2021
Swedbank took SCA (strong customer authentication) regulation in the Euro region as an opportunity to enhance its anti-fraud posture for cards b…
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8 March 2021
Fino Payments Bank implemented a modern, AI-enabled enterprise-wide fraud solution across all its channels. The solution, from Clari5, ensures c…
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8 March 2021Congratulations to Celent's Model Risk Manager 2021 Award winners: Credit Suisse, Fino Payments Bank, Goldman Sachs, HSBC, Standard Bank, State…
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8 March 2021In this project HSBC set out with the view of developing an exclusively insurance-focused solution and achieved its goal. Its application of mac…
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8 March 2021United Overseas Bank recognized the potential of artificial intelligence (AI) and machine learning (ML)–powered solutions to strengthen its cont…
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12 January 2021Convergence of fraud and anti-money laundering (FRAML) technology and operations has been somewhat of a Holy Grail for financial institutions fo…
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8 December 2020The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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30 November 2020Financial institutions are seeking to contain the exploding operational expenses by investing in next-generation technology solutions. Specifica…
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29 November 20202020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
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18 November 2020Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
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4 November 2020COVID-19 is accelerating longer term digitalization trends in financial services and causing massive shifts in transactional behavior. It is als…
Research related to WealthSuite
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2 August 2021"Generation Investor” was a term coined by Charles Schwab to account for the surge in retail investors who opened their brokerage accounts durin…
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19 July 2021Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
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18 May 2021As the world finally turn the page to a new post-pandemic chapter, the Wealth Management industry has reason for cautious optimism. While much u…
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29 April 2021
Representatives of the wealth managmenet industry gathered at Celent's Live Wealth Management Session at I&I Week 2021. Under the theme of Accel…
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7 April 2021Celent hosted its 15th annual Innovation & Insight Week (I&I Week) and its fourth annual Model Wealth Manager Awards (Model WM Awards) program o…
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8 March 2021
Congratulations Morgan Stanley, Merrill Lynch, and BNY Mellon Pershing on being Celent's Model Wealth Manager 2021 award winners! Links to the c…
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25 February 2021North American wealth managers will face a challenging year ahead as a result of volatile macro events, fee compression, and intergenerational w…
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14 December 2020Celent highlights wealth managers’ perspectives about their usage of Front-to-Middle Office platforms. Specifically, wealth managers’ perspectiv…
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29 November 2020リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム（RSM）は、バイサイドのフロン…
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20 October 2020European wealth managers continue to face headwinds due to political and market volatility, Brexit, the COVID-19 pandemic, dynamic client expect…
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27 September 2020Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
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27 September 2020Wealth managers increasingly are recognizing compliance as a business multiplier as opposed to a cost center. The InvestEdge Compliance and Surv…
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21 September 2020Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
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9 September 2020Report Highlights Global AuM of ESG-directed institutional and retail assets (2021) AuM breakdown of US vs Europe versus other regions ESG p…
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11 August 2020COVID-19 has prompted many Wealth Management firms to reevaluate investment priorities for 2020 and beyond. The following report attempts to pro…
Research related to Financial Crime
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10 August 2021In the last five years, developments in next generation technology such as artificial intelligence (AI) and machine learning (ML) have advanced…
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23 July 2021
Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
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30 June 2021Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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8 June 2021Combatting financial crime in the digital era will require financial institutions (FIs) to strengthen and widen their adverse media screening co…
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4 June 2021
Scandals over recent years have shown that some institutions are still failing to live up to their obligation to minimize the risk of financial…
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11 May 2021
Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
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13 April 2021
In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
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8 March 2021Following its introduction of digital onboarding for retail and business customers in 2019, Standard Bank built a tool for remote uploading of K…
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8 March 2021
Swedbank took SCA (strong customer authentication) regulation in the Euro region as an opportunity to enhance its anti-fraud posture for cards b…
-
8 March 2021
Fino Payments Bank implemented a modern, AI-enabled enterprise-wide fraud solution across all its channels. The solution, from Clari5, ensures c…
-
8 March 2021
Congratulations to Celent's Model Risk Manager 2021 Award winners: Credit Suisse, Fino Payments Bank, Goldman Sachs, HSBC, Standard Bank, State…
-
8 March 2021
In this project HSBC set out with the view of developing an exclusively insurance-focused solution and achieved its goal. Its application of mac…
-
8 March 2021
United Overseas Bank recognized the potential of artificial intelligence (AI) and machine learning (ML)–powered solutions to strengthen its cont…
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8 March 2021The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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3 March 2021Screening technology is essential not just to performing sanctions checks on wires and payments transactions. Screening also underpins the entir…
Research related to Screen
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10 August 2021
In the last five years, developments in next generation technology such as artificial intelligence (AI) and machine learning (ML) have advanced…
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3 July 2021Growing regulatory scrutiny, continuously changing watchlists, and the complexities of an increasingly interconnected and international financia…
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8 June 2021
Combatting financial crime in the digital era will require financial institutions (FIs) to strengthen and widen their adverse media screening co…
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4 June 2021
Scandals over recent years have shown that some institutions are still failing to live up to their obligation to minimize the risk of financial…
-
11 May 2021
Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
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13 April 2021
In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
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8 March 2021Credit Suisse’s Chief Risk Office in Asia Pacific created a cross-risk platform for risk identification and analysis across financial risk, oper…
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8 March 2021To support the bank’s high growth ambitions from its consumer banking business and fulfil its mission of building a digital bank of the future,…
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8 March 2021
United Overseas Bank recognized the potential of artificial intelligence (AI) and machine learning (ML)–powered solutions to strengthen its cont…
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3 March 2021
Screening technology is essential not just to performing sanctions checks on wires and payments transactions. Screening also underpins the entir…
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24 February 2021Sanctions screening in many ways underpins anti-money laundering (AML) and counter terrorist financing (CTF) operations at financial institution…
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24 February 2021
When it comes to the capital markets, a shift is underway in the process of application development. This is driven by increasing demands across…
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22 February 2021Digitalization of financial services is creating new products, channels, and business models, and is reshaping customer behavior and expectation…
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12 January 2021
Convergence of fraud and anti-money laundering (FRAML) technology and operations has been somewhat of a Holy Grail for financial institutions fo…
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29 November 2020
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
Research related to Temenos Infinity Lifecycle Management Suite (LMS)
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27 August 2021Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
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4 July 2021How Financial Institutions Are Responding to COVID-19 Constraints Many lenders adapted quickly to new customer channel preference (digital versu…
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28 June 2021In retail lending the business and technology focus is usually on the retail consumer’s needs and customer journey. For example, Celent research…
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24 May 2021Competition in retail account origination continues to demand real time access to many types of data to create faster processes at lower cost, i…
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15 April 2021Mortgage, home equity, and auto lenders utilize many core and ancillary technologies from the point of sale through loan onboarding to the servi…
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30 March 2021Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
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10 March 2021
The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
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10 March 2021This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
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10 March 2021
This Model Bank report uncovers how Delta Community undertook a multiyear technology and operations transformation project in recognition that f…
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10 March 2021With its HolaBank program, CaixaBank has become the first bank in Spain to allow nonresidents in Spain to open a bank account and apply for and…
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9 March 2021This award goes to an initiative that fully digitises the end-to-end process for a microloan, shrinking the time for the full process from two w…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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22 November 2020While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
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10 November 2020
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
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20 September 2020Advances in predictive analytics and Natural Language Processing have allowed Financial Institutions (FIs) to automate significant portions of t…
Research related to Temenos Connect
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8 July 2020
Financial inclusion is a tremendous opportunity for many local, regional, and even global banks. Yet capturing it requires specialist capabiliti…
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28 April 2020A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
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15 April 2020First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
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15 April 2020
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
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15 April 2020In 2016, RBC embarked on an ambitious plan to deliver personalized customer engagement in its digital channels. Beginning with a complete mobile…
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11 March 2020A previous report looked at the evolution of channel platforms from major vendors. Niche vendors are converging, adding channel capabilities to…
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5 March 2020A previous report looked at the evolution of channel platforms from major vendors. Niche vendors are converging, adding channel capabilities to…
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20 January 2020At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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8 January 2020Banks are at an inflection point and the curve of opportunity is steep. Given technological advances, they can change the game in both customer…
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3 December 20195G is beginning to roll out around the world. It’s 10 to up to 100 times as fast as its predecessor 4G, has higher capacity, and provides lower…
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5 March 2019Digital channels are most every institution’s top priority, yet the number of surveyed banks and credit unions expecting to grow their branch ne…
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25 January 2019Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX…
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6 December 2016
Celent has released a new report titled Mobile Banking Quantified: Comprehensive Benchmarks for US Vendors & Institution written by Daniel Latim…
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6 September 2016
In a previous report, Omnichannel Customer Acquisition 2.0: What is it and How to Get There (Part 1), Celent defined omnichannel customer acquis…
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6 May 2016
Celent and FI Navigator have collaborated to leverage a proprietary data capture methodology that examines the state of US retail mobile ban…
Research related to Risk & Compliance
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23 July 2021
Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
-
8 June 2021
Combatting financial crime in the digital era will require financial institutions (FIs) to strengthen and widen their adverse media screening co…
-
11 May 2021
Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
-
13 April 2021
In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
-
8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
-
28 September 2020
Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
-
27 September 2020
Wealth managers increasingly are recognizing compliance as a business multiplier as opposed to a cost center. The InvestEdge Compliance and Surv…
-
21 June 2020Set to go into effect on June 30, Reg BI requires US broker‐dealers to adhere to a best interest standard of care when making a recommendation o…
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7 June 2020
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
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24 March 2020In my previous post, I proposed a new, virtual model for regulatory reviews, one that leverages the enterprise-wide lens furnished by modern com…
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22 March 2020So-called collaboration tools like Zoom and Slack were on the radar of SEC and other regulators well before COVID-19. In fact, FINRA made explic…
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17 March 2020COVID-19 continues to take its toll as its impact grows on several aspects of our lives. Celent has talked about its potential impact on financi…
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8 January 2020EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
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20 August 2019Rather than thinking of them as a single solution that fixes all problems, AI solutions should be viewed as a toolkit with different capabilitie…
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17 January 2019Robotic process automation is a crunch technology that is relatively easy and quick to implement and promises a strong ROI, but a recent string…
Research related to Core Banking Platform
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18 April 2021
Embedded finance is a burgeoning space with the potential to dramatically reshape the way customers engage with financial services. And yet, dif…
-
10 March 2021
The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
-
10 March 2021
This Model Bank report uncovers how Delta Community undertook a multiyear technology and operations transformation project in recognition that f…
-
24 November 2020
The way in which banking software is being designed, written, deployed, maintained, updated, and replaced has accelerated due to cheaper storage…
-
10 November 2020
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
-
20 July 2020
The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
-
1 June 2020
Banking is experiencing a period of business model innovation brought on by the emergence of new market entrants moving the ball forward on cus…
-
15 April 2020
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
-
13 April 2020
Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
-
4 March 2020
The home lending industry is in the early stages of digital disruption that retail deposit, credit card, and personal lending sectors have alrea…
-
9 January 2020
2020 promises to be a year of excitement and challenge for retail bankers. Celent's analysts have a full agenda planned to help them address the…
-
11 December 2019
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
-
30 November 2019
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
-
30 November 2019
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
-
30 November 2019
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…