
Historically small business banking has been fraught with trade-offs between lowering cost-to-serve and improving customer experience. As a resu…
Subject to reasonable use.
Historically small business banking has been fraught with trade-offs between lowering cost-to-serve and improving customer experience. As a resu…
Celent’s definition of natural language processing (NLP) is the application of artificial intelligence (AI) that analyses and synthesizes natura…
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
Read about how an insurer used telematics data to underwrite and assess claims and premium payments, with the application of usage-based insuran…
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
Credit Suisse’s Chief Risk Office in Asia Pacific created a cross-risk platform for risk identification and analysis across financial risk, oper…
Swedbank took SCA (strong customer authentication) regulation in the Euro region as an opportunity to enhance its anti-fraud posture for cards b…
Fino Payments Bank implemented a modern, AI-enabled enterprise-wide fraud solution across all its channels. The solution, from Clari5, ensures c…
To support the bank’s high growth ambitions from its consumer banking business and fulfil its mission of building a digital bank of the future,…
United Overseas Bank recognized the potential of artificial intelligence (AI) and machine learning (ML)–powered solutions to strengthen its cont…
In this project HSBC set out with the view of developing an exclusively insurance-focused solution and achieved its goal. Its application of mac…
Congratulations to Celent's Model Risk Manager 2021 Award winners: Credit Suisse, Fino Payments Bank, Goldman Sachs, HSBC, Standard Bank, State…
The use of AI in financial services is becoming a reality. The capital markets are fertile proving grounds for overcoming real challenges in the…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…