
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
Subject to reasonable use.
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
Advances in artificial intelligence (AI) such as deep learning are enabling significant improvements in fraud detection. However, large banks an…
The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
At Celent’s annual Innovation and Insight event, we assembled experts (Dan Tannebaum, Paul Mee, Jamie MacGregor, Rob Norris and Gareth Lodge) fr…
Recently the New York Times wrote an article entitle Fraud is Flourishing with Zelle: Banks Say it is Not Their Problem. As you’d imagine, it wa…
PNC Bank developed and deployed a solution—called PINACLE® Payee Account Validation—to support its treasury management client base for use with…
The Risk team at Celent has regular conversations with industry participants to identify the technology and operational challenges they are faci…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
Scandals over recent years have shown that some institutions are still failing to live up to their obligation to minimize the risk of financial…
Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
Swedbank took SCA (strong customer authentication) regulation in the Euro region as an opportunity to enhance its anti-fraud posture for cards b…
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
Advances in artificial intelligence (AI) such as deep learning are enabling significant improvements in fraud detection. However, large banks an…
The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
At Celent’s annual Innovation and Insight event, we assembled experts (Dan Tannebaum, Paul Mee, Jamie MacGregor, Rob Norris and Gareth Lodge) fr…
Recently the New York Times wrote an article entitle Fraud is Flourishing with Zelle: Banks Say it is Not Their Problem. As you’d imagine, it wa…
PNC Bank developed and deployed a solution—called PINACLE® Payee Account Validation—to support its treasury management client base for use with…
The Risk team at Celent has regular conversations with industry participants to identify the technology and operational challenges they are faci…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
Scandals over recent years have shown that some institutions are still failing to live up to their obligation to minimize the risk of financial…
Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
Swedbank took SCA (strong customer authentication) regulation in the Euro region as an opportunity to enhance its anti-fraud posture for cards b…
2022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
Forcht Bank, a community bank operating in Kentucky and Ohio, aimed to strengthen cybersecurity by leveraging managed services. The bank believe…
In this fourth installment in a series of Celent reports on cybersecurity, we explore cybersecurity frameworks, which can help insurers deal wit…
The Risk team at Celent has regular conversations with industry participants to identify the technology and operational challenges they are faci…
In 2022 retail wealth management firms will continue to drive toward a singular vision for the industry: delivering holistic, personalized finan…
Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
The amount and magnitude of cyber attacks has drastically increased over the past few years and accelerated last year with more companies levera…
Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
Cyber protection is an area where SMBs are behind in comparison with larger enterprises. Most small-business owners do not feel they are at risk…
We are likely entering a prolonged period of heightened vulnerability to fraud and other financial crime due to criminal activity exploiting COV…
COVID-19 continues to take its toll as its impact grows on several aspects of our lives. Celent has talked about its potential impact on financi…
CES is bigger than big, HUGE. By necessity, this is a personal view of CES 2020 . . . focusing on connected vehicles, and connected homes/buildi…
EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…
In the insurance industry - where profit margins vary widely based on catastrophes on the property casualty side and are usually razor thin on t…
Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
Anti-money laundering operations are challenged by regulatory risk due to false negatives (missed suspicious cases) as well as inefficiencies du…
You can’t read the news without seeing daily reports of the economic climate with rising rates, snarled supply chains, increasing volatility, an…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
I recently joined the Celent Corporate Banking Practice, having spent most of my career working at the intersection of business and technology w…
Financial institutions are increasingly looking to build and maintain sustainable Anti-Financial Crime (“AFC”) programs that can adapt to variou…
Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
Anti-money laundering (AML) and counter-terrorist financing (CTF) programs are designed around a decade-old compliance-focused model that acts a…
Over the past week, I had the great opportunity to present at two events – Celent’s inaugural Asia webinar series and the Toronto Machine Learni…
Advances in artificial intelligence (AI) such as deep learning are enabling significant improvements in fraud detection. However, large banks an…
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
The mortgage market in Canada has been growing strongly over time, and is now facing a period of technology-enabled transformation. The landscap…
Despite the rapid growth of digital automation with digital point-of-sale solutions, loan origination systems, automated underwriting, and data…
The UK mortgage market is at an inflection point due to higher interest rates, declining lending volumes, and customer demand for a better, tech…
On May 4, 2022 Intercontinental Exchange, Inc. (ICE) announced that it entered into a definitive agreement to acquire Black Knight, Inc. (“the t…
Despite the rapid growth of digital automation with digital point-of-sale solutions, loan origination systems, automated underwriting, and data…
The imperative for financial institutions (FIs) to undergo digital transformation has only increased during the past two years. Many FIs are in…
America’s Credit Union transformed the way it provides consumer loans to its members. It previously sourced automobile loans through indirect (d…
Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
How Financial Institutions Are Responding to COVID-19 Constraints Many lenders adapted quickly to new customer channel preference (digital versu…
In retail lending the business and technology focus is usually on the retail consumer’s needs and customer journey. For example, Celent research…
Competition in retail account origination continues to demand real time access to many types of data to create faster processes at lower cost, i…
Mortgage, home equity, and auto lenders utilize many core and ancillary technologies from the point of sale through loan onboarding to the servi…
Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…