17 December 2021
In this fourth installment in a series of Celent reports on cybersecurity, we explore cybersecurity frameworks, which can help insurers deal wit…
Research related to Mphasis Cybersecurity Services - “Secure” your Enterprise through Digital Security
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1 November 2021In 2022 retail wealth management firms will continue to drive toward a singular vision for the industry: delivering holistic, personalized finan…
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18 October 2021Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
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28 September 2021Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
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8 March 2021The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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6 February 2021The amount and magnitude of cyber attacks has drastically increased over the past few years and accelerated last year with more companies levera…
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8 December 2020The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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18 September 2020It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
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24 August 2020As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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7 June 2020Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
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21 April 2020Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
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15 April 2020Cyber protection is an area where SMBs are behind in comparison with larger enterprises. Most small-business owners do not feel they are at risk…
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13 January 2020CES is bigger than big, HUGE. By necessity, this is a personal view of CES 2020 . . . focusing on connected vehicles, and connected homes/buildi…
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8 January 2020EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
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31 October 2019InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…
Research related to Mphasis Banking and Capital Markets domain Consulting Services
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7 December 2021The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
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18 August 2021The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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14 June 2021In Insurtech in Asia Series: Evolving Landscape, Changing Innovations in Singapore, we summarize the observations and segment four main areas fo…
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27 May 2021In my previous blog, I wrote about the usage of alternative data for health insurance and how this can be enabled by the partnership of the gove…
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4 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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4 April 2021Data assets and data as a product are becoming the priority for insurers, which are investing in data, analytics, and AI tools for delivering a…
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3 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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11 March 2021In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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3 December 2020The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
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11 October 2020I have had a great response from "Data Science is Gelato" and "Getting Past the Gelato Syndrome" the first and second parts of how to get more b…
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2 October 2020Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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24 September 2020What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
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29 August 2020Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
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17 August 2020The mortgage lending industry is in turmoil for the second time in only a decade as the coronavirus has increased loan delinquencies and affecte…
Research related to Mphasis Responsive Quality Engineering (Testing)
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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29 November 20202020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
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25 November 2019As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
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19 November 2019Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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10 September 2019The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)19 December 2018Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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18 December 2018Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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28 November 2018The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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21 August 2017Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
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18 August 2017Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
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11 August 2017This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
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11 August 2017This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
Research related to Mphasis: Application Modernization Services
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7 December 2021
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
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17 November 2021
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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8 September 2021"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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15 July 2021Real-world examples provide the most concrete way to explore critical questions driving changes in insurance today. As a result, we animated sev…
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30 June 2021Celent surveyed numerous vendors that provide RPA platforms and/or services to see how RPA is advancing with focus on areas such as process inte…
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21 June 2021This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
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14 June 2021
In Insurtech in Asia Series: Evolving Landscape, Changing Innovations in Singapore, we summarize the observations and segment four main areas fo…
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27 May 2021
In my previous blog, I wrote about the usage of alternative data for health insurance and how this can be enabled by the partnership of the gove…
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18 May 2021As the world finally turn the page to a new post-pandemic chapter, the Wealth Management industry has reason for cautious optimism. While much u…
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14 May 2021The COVID-19 pandemic has been especially hard on P&C insurers. Along with a large number of natural disasters and severe weather events which c…
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30 April 2021COVID-19 presented the global life insurance industry with challenges that have turned into opportunities. New societal realities and customer n…
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28 April 2021
Technology-driven change is accelerating in the buy side front office according to senior buy side executives who participated in an exclusive C…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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4 April 2021
Data assets and data as a product are becoming the priority for insurers, which are investing in data, analytics, and AI tools for delivering a…
Research related to Mphasis Architecture Design offering
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17 November 2021
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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18 September 2020
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
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14 January 2020Banks, particularly larger ones, have long been wed to on-premise applications. Yet there are real and compelling benefits to moving to the clou…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)19 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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18 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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21 August 2017
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
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18 August 2017
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
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11 August 2017
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
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11 August 2017
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
Research related to Mphasis Systems and Data Migration
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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19 November 2019
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)19 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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18 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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21 August 2017
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
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18 August 2017
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
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11 August 2017
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
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11 August 2017
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
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9 January 2017
Policy administration system implementations are complex, expensive, and time-consuming. This report delves into the use of systems integrators…
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4 December 2014
Celent profiles IT service vendors for the insurance industry. The report covers nine global vendors with Latin America presence. IT service ven…
Research related to Mphasis Robotic Process Automation
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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30 June 2021
Celent surveyed numerous vendors that provide RPA platforms and/or services to see how RPA is advancing with focus on areas such as process inte…
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18 May 2021
As the world finally turn the page to a new post-pandemic chapter, the Wealth Management industry has reason for cautious optimism. While much u…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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12 March 2021
Intelligent automation projects are worth exploring as they can directly decrease the cost of operations while improving scalability and reducin…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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23 February 2020In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
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25 November 2019
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
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19 November 2019
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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10 September 2019
The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
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10 September 2019Join us for this presentation by Arin Ray addressing corporate actions automation and how to leverage innovative technology to improving efficie…
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20 August 2019Rather than thinking of them as a single solution that fixes all problems, AI solutions should be viewed as a toolkit with different capabilitie…
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6 August 2019With growing volumes and complexities of corporate actions, intensifying regulatory scrutiny on transparency in corporate governance, and dimini…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)19 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
Research related to Mphasis System Implementation offerings
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
-
29 November 2020
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
-
25 November 2019
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
-
19 November 2019
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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10 September 2019
The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
-
Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)19 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
18 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
21 August 2017
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
-
18 August 2017
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
-
11 August 2017
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
Research related to Wynsure (PAS-Life/Annuity)
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5 January 2022The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
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17 December 2021Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
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14 December 2021The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
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14 December 2021It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
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14 December 2021In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
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13 December 2021A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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17 November 2021
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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21 October 2021Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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20 October 2021The booming stock market is growing the money in company pension plans. It could be the right time to sell if a company wants to remove the pens…
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12 September 2021Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…
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8 September 2021
"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
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18 August 2021Application programming interface (API) has been the go-to solution when insurers and technology vendors discuss the way to develop, package, an…
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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15 July 2021
Real-world examples provide the most concrete way to explore critical questions driving changes in insurance today. As a result, we animated sev…
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30 June 2021Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
Research related to Mphasis Infrastructure Operations & Management.
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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21 June 2021
This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
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28 April 2021
Technology-driven change is accelerating in the buy side front office according to senior buy side executives who participated in an exclusive C…
-
4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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10 March 2021This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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3 June 2020Neil Sheehan and Will Trout discuss trends and COVID-19's impact on outsourcing for Wealth Managers.
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28 May 2020Wealth management firms use outsourcing as a cost-cutting measure, and adoption has tended to accelerate in times of lackluster market condition…
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27 May 2020It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
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7 February 2020Celent in conjunction with Nasdaq interviewed and surveyed 50 senior front office trading and technology staff at global trading firms, broker d…
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14 January 2020
Banks, particularly larger ones, have long been wed to on-premise applications. Yet there are real and compelling benefits to moving to the clou…
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25 November 2019
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
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19 November 2019
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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18 September 2019TCS briefed Celent on its recently developed Intelligent Cloud BURST (icBURST) and Intelligent Risk Scenario Creation offerings in July 2019. Th…
Research related to Mphasis Artificial Intelligence / Machine Learning Services
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12 January 2022Driven by imperatives around digitization, AI and the exploitation of strategic data insights, we are observing a continued renewal and elevatio…
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10 January 2022Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
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17 December 2021Breakthrough innovations are occurring in cash management thanks to advances in artificial intelligence and machine learning (AI/ML), connectivi…
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19 October 2021The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
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15 September 2021MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
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18 August 2021
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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14 June 2021
In Insurtech in Asia Series: Evolving Landscape, Changing Innovations in Singapore, we summarize the observations and segment four main areas fo…
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27 May 2021
In my previous blog, I wrote about the usage of alternative data for health insurance and how this can be enabled by the partnership of the gove…
-
27 April 2021
Line of business (LOB) and technology heads at wholesales financial institutions (FIs) come from different angles in wanting to realize business…
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4 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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4 April 2021
Data assets and data as a product are becoming the priority for insurers, which are investing in data, analytics, and AI tools for delivering a…
-
3 April 2021
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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31 March 2021Historically small business banking has been fraught with trade-offs between lowering cost-to-serve and improving customer experience. As a resu…
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11 March 2021Celent’s definition of natural language processing (NLP) is the application of artificial intelligence (AI) that analyses and synthesizes natura…
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10 March 2021The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
Research related to Mphasis Business Process Services in Banking, Financial Services & Insurance
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12 January 2022
Driven by imperatives around digitization, AI and the exploitation of strategic data insights, we are observing a continued renewal and elevatio…
-
10 January 2022
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
-
5 January 2022
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
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27 December 2021In this blog, we build on 2021’s technology buzzwords that may hold potential for financial services’ innovation in the years to come. These tec…
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19 December 2021What is data management and data lineage and why is it important to have a process for understanding data sources in your organization? How do w…
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17 December 2021
Breakthrough innovations are occurring in cash management thanks to advances in artificial intelligence and machine learning (AI/ML), connectivi…
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17 December 2021
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
-
15 December 2021Celent estimates that financial industry spending on AML-KYC compliance information technology (IT) and operations will reach US$37.1 billion gl…
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14 December 2021
The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
-
14 December 2021
It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
-
14 December 2021
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
-
13 December 2021
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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10 December 2021The digitization of fee-based annuities via fintech marketplace platforms is a crucial step in unlocking a multibillion-dollar sales opportunity…
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9 December 2021Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
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7 December 2021
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…