Kaiser Permanente

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Overview

Kaiser Permanente is one of the nation’s largest not-for-profit health plans, serving nearly 12.2 million members, with headquarters in Oakland, California.

We’re comprised of three cooperative entities: Kaiser Foundation Health Plan, Inc., Kaiser Foundation Hospitals and their subsidiaries, and the Permanente Medical Groups. The three entities work collaboratively, each with responsibilities for quality and efficient management of resources, but all with the same goal — to ensure the total health of our members.

Because we’re set up differently, we’re aligned to better deliver what matters: improved health, more value, better clinical outcomes, and consistent service. We’re different than other options; we’re not just financing care. We’re caregivers, hospitals, and health plans working in concert to set the benchmark for quality, affordability, and service. Integration is the model across our program in which hospital, primary care, and specialist providers in all areas work collaboratively to share information and simplify coordination of care. It allows us to deliver some powerful benefits:

  • Consistent service and consistent value across our regions.
  • More stability and better cost management.
  • Many services under one roof so members spend less time driving from location to location to get the care they need (primary care visit→ driving to a specialist→ driving to the lab→ driving to the pharmacist, etc.).
  • Fast and seamless coordination between primary and specialty care for efficient service and timely interventions that save lives.
  • A focus on prevention to avoid chronic conditions instead of costly treatments after the fact
  • Evidence-based care (disseminated to doctors across our program using advanced technology) and a commitment to constant improvement so we can offer efficient care and better value for our members and our customers.
  • Delivering the right care at the right time for healthier, more productive members.