19 October 2021
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Research related to Enterprise risk and compliance
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23 July 2021Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
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11 May 2021Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
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13 April 2021In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
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11 April 2021Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insuranace industry.…
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8 March 2021Congratulations to Celent's Model Risk Manager 2021 Award winners: Credit Suisse, Fino Payments Bank, Goldman Sachs, HSBC, Standard Bank, State…
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8 March 2021Credit Suisse’s Chief Risk Office in Asia Pacific created a cross-risk platform for risk identification and analysis across financial risk, oper…
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24 February 2021
When it comes to the capital markets, a shift is underway in the process of application development. This is driven by increasing demands across…
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28 September 2020Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
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17 August 2020Globally, the financial environment remains in an ultra-low interest rate environment and there is a high probability that interest rates will r…
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15 July 2020A new world of more costly, intrusive, and data-intensive regulatory regimes has challenged ALM practices and operating models to embrace greate…
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2 April 2020Globally, the financial environment remains in an ultra-low interest rate environment and there is a high probability that interest rates will r…
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27 February 2020Within the domain of financial asset-liability (ALM) and balance sheet risk management, next generation technology and emerging digital approach…
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8 January 2020EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
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18 September 2019TCS briefed Celent on its recently developed Intelligent Cloud BURST (icBURST) and Intelligent Risk Scenario Creation offerings in July 2019. Th…
Research related to Credit Risk management
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19 October 2021
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
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21 June 2021This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
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8 March 2021
Credit Suisse’s Chief Risk Office in Asia Pacific created a cross-risk platform for risk identification and analysis across financial risk, oper…
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8 December 2020The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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25 November 2020This year, COVID market turbulence saw significant losses from capital markets participants, especially dealer and regional banks, associated wi…
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9 November 2020Broker-dealers continue to watch how the SEC and FINRA interpret and enforce Regulation Best Interest (Reg BI) and Form CRS. On October 26th, th…
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28 October 2020Regulation based on principle will generate uncertainty; such are the challenges of interpretation. In the case of Reg BI, the tests involved in…
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4 October 2020Employee conduct is critical for financial institutions due to the reputational and regulatory risks. It is a complex, enterprise-wide area invo…
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7 June 2020Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
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24 March 2020In my previous post, I proposed a new, virtual model for regulatory reviews, one that leverages the enterprise-wide lens furnished by modern com…
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22 March 2020So-called collaboration tools like Zoom and Slack were on the radar of SEC and other regulators well before COVID-19. In fact, FINRA made explic…
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8 January 2020
EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
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19 November 2019When new lending volume declines and delinquencies rise, loan collections systems become the most important system in the retail bank to protect…
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12 November 2018The General Data Protection Regulation (GDPR) is a piece of European Union legislation that regulates how personal data is collected, bought, so…
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8 March 2016
Celent analyzes architectural underpinnings, operating models. and market solutions that can enable sustainable future state capabilities for en…
Research related to Commercial lending and leasing
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27 August 2021Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
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12 July 2021In 2018 ING embarked on a multiyear program to reimagine application development and drive change within an agile, at-scale transformation frame…
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3 May 2021Commercial loan origination has historically been complex and inefficient, requiring many disparate, disconnected steps to be completed, startin…
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19 February 2021Anyone with experience in banking knows that lending is a cyclical business meaning that problems also come in waves. In other words, problem lo…
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22 November 2020While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
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22 July 2020At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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5 May 2020COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
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27 April 2020Loan application submissions under the SBA's Paycheck Protection Program (part of the US CARES Act) started slowly as lenders waited for clarifi…
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15 April 2020Celent recognizes Santander UK as the winner of the 2020 Celent Model Bank Award for Commercial Lending for their initiative SME, Commercial, an…
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14 April 2020OakNorth’s next-generation credit and monitoring platform leverages machine learning, decades of credit expertise, and massive data sets to mode…
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27 March 2020Coronavirus (COVID-19) is already having a profound effect on people’s lives and the economy. Corporate and commercial banks have a central role…
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9 January 2020THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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3 December 2019It is been four years since I published the blog "Reports of small business lending’s death are greatly exaggerated", written in response to an…
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11 October 2019The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
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20 September 2018In 2010, ISO released the ISO Electronic Rating Content (ISO ERC). This product allows insurers to ingest loss costs, rules, and forms attachmen…
Research related to Genpact CORA
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19 October 2021
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
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8 October 2021Implementing changes has always required various human and technology resources. Wealth management (WM) firms have generally employed specific p…
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15 September 2021MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
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30 June 2021Celent surveyed numerous vendors that provide RPA platforms and/or services to see how RPA is advancing with focus on areas such as process inte…
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9 April 2021Robotic Process Automation (RPA) applications are pervasive across all industries and its application in the insurance industry is forecasted to…
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9 April 2021Digital acceleration, if it wasn’t in the property casualtyinsurance vernacular prior to the pandemic, is now. Layer in the disrupting waves tha…
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31 March 2021Historically small business banking has been fraught with trade-offs between lowering cost-to-serve and improving customer experience. As a resu…
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12 March 2021
Intelligent automation projects are worth exploring as they can directly decrease the cost of operations while improving scalability and reducin…
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11 March 2021Celent’s definition of natural language processing (NLP) is the application of artificial intelligence (AI) that analyses and synthesizes natura…
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10 March 2021The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
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10 March 2021Read about how an insurer used telematics data to underwrite and assess claims and premium payments, with the application of usage-based insuran…
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8 March 2021To support the bank’s high growth ambitions from its consumer banking business and fulfil its mission of building a digital bank of the future,…
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8 March 2021United Overseas Bank recognized the potential of artificial intelligence (AI) and machine learning (ML)–powered solutions to strengthen its cont…
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8 March 2021
The use of AI in financial services is becoming a reality. The capital markets are fertile proving grounds for overcoming real challenges in the…
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8 March 2021The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
Research related to BPO Services
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8 September 2021"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
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18 August 2021The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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14 May 2021The COVID-19 pandemic has been especially hard on P&C insurers. Along with a large number of natural disasters and severe weather events which c…
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30 April 2021COVID-19 presented the global life insurance industry with challenges that have turned into opportunities. New societal realities and customer n…
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4 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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3 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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31 March 2021Insurance BPO (Business Process Outsourcing) sector has seen significant growth in the past owing to increasing customer demands and operational…
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31 March 2021Insurance BPO (Business Process Outsourcing) sector has seen significant growth in the past owing to increasing customer demands and operational…
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10 March 2021This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
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22 January 2021The pressure on the buy side is intense . On the journey to managing operational and regulatory demands in a cost-effective way, investment mana…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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20 November 2020Insurance companies today face both internal and external challenges that hinder them from becoming more competitive and meeting business goals.…
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11 November 2020Insurance companies today face both internal and external challenges that hinder them from becoming more competitive and meeting business goals.…
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24 September 2020What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
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17 August 2020The mortgage lending industry is in turmoil for the second time in only a decade as the coronavirus has increased loan delinquencies and affecte…