Overview
Insurers worldwide trust us to bring transformation to life. From the customer through to the back office, we reimagine experiences and processes to improve and sustain customer acquisition, combined ratios, risk management, and pricing.
We fuse fragmented and siloed platforms to create flexible, scalable processes and embed workflow automation and advanced analytics to make our clients’ businesses faster and smarter. And at the heart of it all is Genpact Cora, our AI-based digital business platform with modules that solve specific claims and underwriting challenges.
Our vast array of partnerships and acquisitions allow us to bring the right solutions to our clients to help them achieve better business outcomes. At the heart of what we do, creating the right customer experience coupled with employee experience help drive us to continuously improve, enrich skills, and relentless pursue a world that works better for people.
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 96, 500 of us. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We create resilient, more sustainable, business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.
Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 90,000+ employees and annual revenues of US$3.52 billion.