
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
Subject to reasonable use.
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
Insurers looking to the future agree that changing customer expectations will require them to focus more heavily on the customer experience. Alm…
The fallout of the Covid-19 pandemic is likely to have ramifications in a number of areas within capital markets, for example shift to remote wo…
Although 2020 has certainly been a unique year it hasn’t put a damper on the momentum that has been building over the last few years in the Life…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
Celent research shows that pandemic effects are acting as a catalyst to change imperatives across the investment operations value chain. Specifi…
Investment accounting represents a critical back office function for investment managers, insurers, and corporates—especially when intertwined w…
Shifting end-user demands toward fewer strategic vendor relationships are pressuring vendors to connect more broadly with other providers. Throu…
New requirements spanning multiple regulatory, tax, and accounting regimes— nuanced by strategy, fund type, investor segment and asset class— ar…
The following report provides a high-level landscape of the major vendors within the net asset value (NAV) oversight and contingency ecosystem.…
Advisors are under significant pressure to lower costs in the face of an ever-tightening regulatory framework while delivering investment advice…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper and postage: credit car…
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage: human bei…
Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
Although 2020 has certainly been a unique year it hasn’t put a damper on the momentum that has been building over the last few years in the Life…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
Can I get to a positive ROI and is the investment going to be worth it if I can't? This is a fundamental question to answer before investing in…
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
Celent reviews every policy adminstration system in all global markets every two years. This report is a companion report to the North American…
As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
In an about face from the 2017 results, customer feedback from clients of life insurance policy administration systems in North America gave muc…
The insurance industry, once a beacon of stability, has been faced with a series of emerging challenges. Insurers are confronted with an increas…
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
User Experience and User DesignIn human-computer interaction, the goal is to bridge the gap between a user mental model with the product concept…
Has COVID-19 made people think more about life insurance? Data has shown they have. Google searches for life insurance that worldwide searches f…
COVID-19 and the underlying macroeconomic environment have forced life insurers to deeply examine their product offerings and business processes…
COVID-19 has forced life insurers to deeply examine their underwriting processes and make long-anticipated changes. Positive changes include in…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
Celent's recent report, Upping the Bar, focused on the cost and key performance indicators of the New Business and Underwriting (NBUW) process a…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper and postage: credit car…
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage: human bei…
Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper and postage: credit car…
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage: human bei…
Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
Convergence of fraud and anti-money laundering (FRAML) technology and operations has been somewhat of a Holy Grail for financial institutions fo…
Financial institutions are seeking to contain the exploding operational expenses by investing in next-generation technology solutions. Specifica…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
COVID-19 is accelerating longer term digitalization trends in financial services and causing massive shifts in transactional behavior. It is als…
Wealth managers increasingly are recognizing compliance as a business multiplier as opposed to a cost center. The InvestEdge Compliance and Surv…
Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
Shelter-in-place and attendant work from home have been a litmus test for the state of digitization at banks. Those in the vanguard have fared r…
The COVID-19 pandemic is affecting all areas of risk, including financial risk, operational risk, and financial crime compliance. This gives ris…
Know Your Customer (KYC) attracts ever-increasing scrutiny from regulators and has become one of the most complex operational areas in anti-mone…
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
COVID-19 is prompting dramatic shifts in customer behavior as they exponentially increase the use of digital and remote channels for regular pur…
The COVID-19 pandemic has severely disrupted public health and economic health of societies across the world. In response, local, regional, and…
In today’s post-COVID climate which is in part characterized by limited in-person contact, wealth managers are refocusing their IT investments t…
Digitizing commercial and corporate customer onboarding requires not only resources but also fortitude and perseverance. The size of the prize m…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
Insurance companies today face both internal and external challenges that hinder them from becoming more competitive and meeting business goals.…
Insurance companies today face both internal and external challenges that hinder them from becoming more competitive and meeting business goals.…
I have had a great response from "Data Science is Gelato" and "Getting Past the Gelato Syndrome" the first and second parts of how to get more b…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
The mortgage lending industry is in turmoil for the second time in only a decade as the coronavirus has increased loan delinquencies and affecte…
Sustainable finance refers to any form of financial services integrating environmental, social and governance (ESG) criteria into the business o…
Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
Neil Sheehan and Will Trout discuss trends and COVID-19's impact on outsourcing for Wealth Managers.
Wealth management firms use outsourcing as a cost-cutting measure, and adoption has tended to accelerate in times of lackluster market condition…
It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…