6 February 2019
The Association for Financial Professionals (AFP) recently published its annual 2019 AFP Risk Survey Report. The survey, supported by Marsh & McL…
Research related to CreditBrowser®
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25 January 2019Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX. Even as transactions continue their migration to digital unabated, banking customers continue to value in-person engagement. Optimizing those experiences should be a high priority — but doesn’t appear to be, if sparse adoption of fit-for-purpose solutions is any indication…
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17 January 2019To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
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28 November 2018To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
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27 November 2018Celent sought to understand APAC corporate banking, drilling into operating income performance, segment revenue, technology trends, and opportuni…
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26 November 2018“Brick and mortar” is a phrase going back around 20 years to the dawn of the generally available internet when web designers were looking for a w…
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19 November 2018Bank customer engagement needs to evolve if banks are to remain competitive with alternative providers. Pacesetters are leading the charge by tra…
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6 November 2018To cope with the increasingly hybrid world of corporate to bank connectivity, banks must offer a full range of attended and unattended digital ch…
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29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As al…
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18 September 2018According to the International Monetary Fund, Asia accounts for nearly two-thirds of global growth, and the region remains the world’s most dynam…
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23 August 2018Anyone insuring automobiles is paying a lot of attention to the development of ADAS (Advanced Driver Assistance Systems) equipped vehicles and of…
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9 July 2018In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out th…
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30 May 2018Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
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23 May 2018CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
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14 May 2018To generate underwriting profits, insurers need to consider all technologies that can help them improve their technical ratios. Among these ratio…
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24 April 2018Celent recognizes Credit Suisse as the 2018 Model Bank: Cash Management for their Direct Business Multibanking Cashmanagement initiative. Multiba…
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18 April 2018I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent execu…
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26 March 2018The path to omnichannel CX is paved by multiple vendor solutions. If only banks would implement them. Vendors with Large Clients Tend to Evolve w…
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29 January 2018As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital corp…
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20 December 2017As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
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12 October 2017Corporate banking plays a dominant role for the largest global banks. Celent drills down into corporate banking performance and takes a closer lo…
Research related to CreditServer™
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17 January 2019
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
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28 November 2018
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
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29 October 2018
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As al…
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23 August 2018
Anyone insuring automobiles is paying a lot of attention to the development of ADAS (Advanced Driver Assistance Systems) equipped vehicles and of…
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9 July 2018
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out th…
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30 May 2018
Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
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23 May 2018
CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
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14 May 2018
To generate underwriting profits, insurers need to consider all technologies that can help them improve their technical ratios. Among these ratio…
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18 April 2018
I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent execu…
Research related to CreditAnalyst™
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17 January 2019
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
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28 November 2018
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
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29 October 2018
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As al…
-
23 August 2018
Anyone insuring automobiles is paying a lot of attention to the development of ADAS (Advanced Driver Assistance Systems) equipped vehicles and of…
-
9 July 2018
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out th…
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30 May 2018
Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
-
23 May 2018
CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
-
14 May 2018
To generate underwriting profits, insurers need to consider all technologies that can help them improve their technical ratios. Among these ratio…
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18 April 2018
I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent execu…
Research related to DMS Summary Attributes™
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17 January 2019
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
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28 November 2018
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and ot…
-
29 October 2018
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As al…
-
23 August 2018
Anyone insuring automobiles is paying a lot of attention to the development of ADAS (Advanced Driver Assistance Systems) equipped vehicles and of…
-
9 July 2018
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out th…
-
30 May 2018
Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
-
23 May 2018
CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
-
14 May 2018
To generate underwriting profits, insurers need to consider all technologies that can help them improve their technical ratios. Among these ratio…
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18 April 2018
I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent execu…