18 February 2019
I had the pleasure of attending TINTech London Market this year and specificially the new innovation stage. Historically one might have wondered…
Research related to Digital Banking Platform
-
-
6 February 2019The Association for Financial Professionals (AFP) recently published its annual 2019 AFP Risk Survey Report. The survey, supported by Marsh & McL…
-
25 January 2019Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX. Even as transactions continue their migration to digital unabated, banking customers continue to value in-person engagement. Optimizing those experiences should be a high priority — but doesn’t appear to be, if sparse adoption of fit-for-purpose solutions is any indication…
-
24 January 2019Intelligent automation-enabled tools promise to offer significant operational and efficiency improvements in the middle and back office in capita…
-
27 November 2018Celent sought to understand APAC corporate banking, drilling into operating income performance, segment revenue, technology trends, and opportuni…
-
26 November 2018There is an explosion of new data sources and firms providing access to that data. This phenomenon, with a boost from new analytic methods, will…
-
26 November 2018“Brick and mortar” is a phrase going back around 20 years to the dawn of the generally available internet when web designers were looking for a w…
-
21 November 2018Capital markets institutions have traditionally devoted the bulk of their mind and wallet share on front office revenue-generating activities. Po…
-
19 November 2018Bank customer engagement needs to evolve if banks are to remain competitive with alternative providers. Pacesetters are leading the charge by tra…
-
6 November 2018To cope with the increasingly hybrid world of corporate to bank connectivity, banks must offer a full range of attended and unattended digital ch…
-
29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As al…
-
28 October 2018On the 11th of October Celent hosted an invite-only roundtable discussing AI in insurance. In contrast to the earlier event, this one hosted prof…
-
24 October 2018Data science leads find a home to discuss their challenges. On the 9th and 10th of October I had the great privilege of chairing the 5th Annual I…
-
1 October 2018Two broad themes stood out at AIS 2018 Repositioning AI’s end game from replicating human brain to augmenting it And building AI for the grea…
-
18 September 2018As mentioned in a blog post in May titled Leveraging data and AI in insurance, there is a growing proportion of insurers who invest in artificial…
-
18 September 2018DataOps Can Move Analytics from a Discrete Activity to a Winning Business Discipline The potential of artificial intelligence (AI) technologies a…
-
18 September 2018According to the International Monetary Fund, Asia accounts for nearly two-thirds of global growth, and the region remains the world’s most dynam…
-
9 July 2018In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out th…
-
2 July 2018Note: A webinar that draws on this presentation is available here. In this report, we discuss the Data Science workflow, from gathering requireme…
-
13 June 2018Neil Katkov, a California native who lived in Japan for 20 years, oversees Celent’s Risk Management & Compliance segment, which covers all financ…
-
11 June 2018The concept of a cognitive corporate bank was considered a moonshot a decade ago. Banks and tech providers have taken on the challenge. Today, AI…
-
30 May 2018Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
-
3 May 2018It’s not hard to find people saying that voice is the new UI. It’s a great slogan, because it is succinct, plausible . .. and confirmed by the ex…
-
24 April 2018Celent recognizes Credit Suisse as the 2018 Model Bank: Cash Management for their Direct Business Multibanking Cashmanagement initiative. Multiba…
-
4 April 2018Alexa, Google Home Assistant, and friends are becoming more than information utilities and background music. They are bidding to become family me…
-
26 March 2018The path to omnichannel CX is paved by multiple vendor solutions. If only banks would implement them. Vendors with Large Clients Tend to Evolve w…
-
29 January 2018As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital corp…
-
20 December 2017As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
-
11 December 2017Regulations and macroeconomic evolution are influencing profitability and return on capital altering traditional capital markets business models,…
-
12 October 2017Corporate banking plays a dominant role for the largest global banks. Celent drills down into corporate banking performance and takes a closer lo…
-
20 May 2015
Artificial intelligence has been around nearly as long as humans have been able to think about themselves, about thought and what they do. Empath…