19 August 2019
Rather than thinking of them as a single solution that fixes all problems, AI solutions should be viewed as a toolkit with different capabilitie…
Computer Services Inc.
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The third of Fenergo’s three-part CLM Trends report series looks at how the technology driving finance and regulation is pushing financial insti…
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9 May 2019
I look forward to continuing my research of the front-to-back office wealth management vendor landscape and understanding how the platform provi…
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8 May 2019
Early last year we predicted 2018 to be a critical year for operationalization and wider adoption of artificial intelligence (AI) and machine le…
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29 April 2019
Financial institutions have been experimenting with AI and machine learning in AML for some time now. The experimentation phase is now giving wa…
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17 April 2019
In a release which foreshadowed the Wipro cyber breach, FDIC wrote a letter to financial institutions regarding their responsibilities for third…
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12 April 2019
Celent recognizes Citi (USA) as the Model Bank of the Year 2019 award winner for eight cash management and payments initiatives by Citi’s Treasu…
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2 April 2019
The anti-money laundering (AML) software market is large and complex, with many international, regional, and local providers. In a series of thr…
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24 March 2019
We did a series of webinars, in-person presentations, and vendor solution reports recently around the asset management investment and risk techn…
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18 March 2019
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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3 March 2019
The end-game of anti-money laundering operations will, logically, be a fully automated process whereby monitoring and screening, alert investiga…
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22 February 2019
The G-20 mandates are the gift that keeps on giving. Initial Margin (IM) is the latest installment in regulations aimed at reducing risk in OTC…
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21 February 2019
Initial margin (IM) requirements are a global regulatory regime intended to limit systemic contagion by offsetting losses if an OTC derivatives…
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18 February 2019
The financial services industry is currently experiencing a sea change. Key drivers of this change are causing the industry to morph into an…
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18 February 2019
I had the pleasure of attending TINtech London Market this year and specificially the new innovation stage. Historically one might have wondered…
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14 February 2019
We are having conversations with a handful of asset managers and asset owners who are making plans for systems upgrades in areas such as frontli…
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11 February 2019
Many P&C insurers still run old technology and limited legacy systems that represent a major constraint in their digitization efforts. Helping t…
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6 February 2019
The Association for Financial Professionals (AFP) recently published its annual 2019 AFP Risk Survey Report. The survey, supported by Marsh & Mc…
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30 January 2019
Smaller financial institutions face their own challenges when complying with the operational, regulatory, and technical requirements of AML prog…
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25 January 2019
Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX…
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24 January 2019
Intelligent automation-enabled tools promise to offer significant operational and efficiency improvements in the middle and back office in capit…
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24 January 2019
As always, CES was overwhelming. 4,500 companies exhibiting to over 180,000 attendees. It might be easier to list some of the things I did not s…
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17 January 2019
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and o…
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17 January 2019
Robotic process automation is a crunch technology that is relatively easy and quick to implement and promises a strong ROI, but a recent string…
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14 January 2019
Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. This is the…
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10 January 2019
Many insurers are incorporating IoT into their products and processes. As they move forward, insurers will face the challenge of buying data or…
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19 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)19 December 2018
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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29 November 2018
This report evaluates and ranks vendor solutions that support firmwide (enterprise level) risk management capabilities around firmwide risk aggr…
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28 November 2018
Watchlist screening has become the most-scrutinized area of AML compliance, and the area that has been hit with the most outsized fines by regul…
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28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018
Mortgage technology innovation and IT investment opportunities continue to grow as the industry strives to digitize its front office customer en…
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28 November 2018
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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28 November 2018
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and o…
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27 November 2018
Celent sought to understand APAC corporate banking, drilling into operating income performance, segment revenue, technology trends, and opportun…
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26 November 2018
There is an explosion of new data sources and firms providing access to that data. This phenomenon, with a boost from new analytic methods, will…
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26 November 2018
This is the third report in the Next-Generation Portfolio and Investment Risk Capabilities series. This research evaluates and ranks front offic…
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26 November 2018
An understanding of compliance as the sine qua non of wealth management client onboarding is being supplanted by an awareness of the potential f…
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26 November 2018
“Brick and mortar” is a phrase going back around 20 years to the dawn of the generally available internet when web designers were looking for a…
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21 November 2018
Capital markets institutions have traditionally devoted the bulk of their mind and wallet share on front office revenue-generating activities. P…
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19 November 2018
Bank customer engagement needs to evolve if banks are to remain competitive with alternative providers. Pacesetters are leading the charge by tr…
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12 November 2018
The General Data Protection Regulation (GDPR) is a piece of European Union legislation that regulates how personal data is collected, bought, so…
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6 November 2018
To cope with the increasingly hybrid world of corporate to bank connectivity, banks must offer a full range of attended and unattended digital c…
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5 November 2018
In the run up to Money 20/20 USA in October 2018, the main global payment networks (Visa, Mastercard, and American Express) announced concerted…
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1 November 2018
The good news is that these vendors go to market with comprehensive solutions covering all the components. The bad news is that only a couple of…
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30 October 2018
Celent’s new business and underwriting system spectrum report is intended to help insurers as they refine their new business and underwriting te…
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30 October 2018
Over the past ten years — we could even stretch back to the last two decades — financial crime management has undergone profound and costly stru…
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29 October 2018
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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28 October 2018
Initiatives that target the new business and underwriting functions are necessary to help the insurers address growth, service, and distribution…
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28 October 2018
On the 11th of October Celent hosted an invite-only roundtable discussing AI in insurance. In contrast to the earlier event, this one hosted pro…
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24 October 2018
Data science leads find a home to discuss their challenges. On the 9th and 10th of October I had the great privilege of chairing the 5th Annual…
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23 October 2018
This report reviews and ranks the new business and underwriting vendor systems actively being used by life insurers in North America. It uses Ce…
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22 October 2018
With the fight for new customers growing more and more competitive, carriers continue to look for new ways of differentiation through their prod…
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18 October 2018
The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…
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Enhancing AML Efficiency and Effectiveness: Artificial Intelligence Transforms the Rules of the Game11 October 2018
This report discusses how banks are adopting new tools and technology such as artificial intelligence, machine learning, and robotic process aut…
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5 October 2018
Intense regulatory scrutiny is exposing gaps in financial crime compliance operations, while proliferation of digital solutions and channels is…
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1 October 2018
Two broad themes stood out at AIS 2018 Repositioning AI’s end game from replicating human brain to augmenting it And building AI for the gre…
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1 October 2018
Not all insurers have the same perception of their core insurance system and their vendor. Having described the recent evolution of the life PAS…
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28 September 2018
Clients view investments they hold within an institution as a whole, not in terms of separate brokerage, trust, and bank channels. This report l…
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20 September 2018
In 2010, ISO released the ISO Electronic Rating Content (ISO ERC). This product allows insurers to ingest loss costs, rules, and forms attachmen…
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18 September 2018
Anti-money laundering software continues to evolve. Solution providers have been responding to demands for new functionality driven by financial…
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18 September 2018
DataOps Can Move Analytics from a Discrete Activity to a Winning Business Discipline The potential of artificial intelligence (AI) technologies…
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18 September 2018
According to the International Monetary Fund, Asia accounts for nearly two-thirds of global growth, and the region remains the world’s most dyna…
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18 September 2018
As mentioned in a blog post in May titled Leveraging data and AI in insurance, there is a growing proportion of insurers who invest in artificia…
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17 September 2018
Celent examines the spectrum of architectural choices, IT approaches, and vendor solutions that can underpin cost efficiency, operational conver…
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Searching for API, Microservices, and Cloud-Native Insurance Software: Finding the Optimal Trade-Off11 September 2018
Insurers are increasingly looking for cloud-native core insurance systems that leverage APIs and are microservices-oriented. Their focus is to l…
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4 September 2018
Traditional technology used in financial crime compliance operations has reached an impasse and cannot handle growing volumes and complexities.…
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23 August 2018
Anyone insuring automobiles is paying a lot of attention to the development of ADAS (Advanced Driver Assistance Systems) equipped vehicles and o…
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29 July 2018
Following our review of life, pension, annuity and health PAS systems and vendors active in EMEA in 2017, we estimate the deals generated by the…
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26 July 2018
Cards remain the backbone of commerce and payments, yet many systems powering cards processing at financial institutions are decades old and str…
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24 July 2018
In 2017 Celent published its leading-edge Connected Corporate Banking series, identifying the digital strategies transforming corporate banking…
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17 July 2018
Our corporate banking trends track Celent’s themes of Digital and Omnichannel; Innovation and Fintech; and Legacy and Ecosystem Transformation.…
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9 July 2018
Note: A webinar on this topic is also available. The extended visual assistant (EVA) will enable retail bankers, private bankers, corporate, and…
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9 July 2018
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
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9 July 2018
This report looks to 1) shed light on the methodology behind popular ESG scores and ranking systems and 2) introduce a specialist low-carbon dat…
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2 July 2018
Note: A webinar that draws on this presentation is available here. In this report, we discuss the Data Science workflow, from gathering requirem…
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21 June 2018
This year’s EBAday conference was held in mid-June in Munich, Germany. Always a well-attended, EBAday is a two-day conference hosted by the Euro…
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20 June 2018
A January 2018 blog at celent.com was more in the nature of a hypothesis than a prediction. The blog, If 2017 Was the Year of Insurtech, Will 20…
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16 June 2018
This year I once again had the good fortune to be able to attend some of The Insurance Network's Technology conference in London or TINTech as i…
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14 June 2018
Life insurers are being told their new system will solve their legacy problem, move them toward digital, and allow for insurer self-sufficiency,…
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13 June 2018
Neil Katkov, a California native who lived in Japan for 20 years, oversees Celent’s Risk Management & Compliance segment, which covers all finan…
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13 June 2018
Financial services regulation has expanded at an astounding rate since the financial crisis — and, consequently, so has the cost of regulatory c…
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11 June 2018
The concept of a cognitive corporate bank was considered a moonshot a decade ago. Banks and tech providers have taken on the challenge. Today, A…
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31 May 2018
Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
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30 May 2018
Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
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23 May 2018
CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
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22 May 2018
Celent ranks Property/Casualty policy administration systems from Europe, the Middle East, and Africa. Many General insurers still run old techn…
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22 May 2018
I have spent the last several weeks in a variety of detailed conversations, globally, around the cloud in the capital markets with financial ins…
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16 May 2018
I’ve been attending the NACHA Payments conference for many years, either as a banker, technologist, or industry research analyst. In recent year…
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14 May 2018
To generate underwriting profits, insurers need to consider all technologies that can help them improve their technical ratios. Among these rati…
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7 May 2018
Digital document capture and processing will automate loan origination processes that currently get bogged down in the back office. Advances in…
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3 May 2018
It’s not hard to find people saying that voice is the new UI. It’s a great slogan, because it is succinct, plausible . .. and confirmed by the e…
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29 April 2018
Historically, private equity general partners have looked to institutional channels for distribution. The emergence of new technologies designed…
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24 April 2018
Celent recognizes Credit Suisse as the 2018 Model Bank: Cash Management for their Direct Business Multibanking Cashmanagement initiative. Multib…
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19 April 2018
Big changes are coming to the US payments industry. These changes, and how banks respond to them, will be competitive differentiators for the ba…
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18 April 2018
I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent exec…
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16 April 2018
The unrelenting data breaches have a silver lining, offering banks an opportunity to reinvent the customer experience. Digital customer acquisit…
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11 April 2018
Healthcare is a market that is rapidly evolving. Insurers need to find appropriate systems if they want to capture opportunities in this changin…
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10 April 2018
Celent examines the leading CRM vendors in the European wealth management market. Client relationship management (CRM) is a strategy and busine…
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4 April 2018
Alexa, Google Home Assistant, and friends are becoming more than information utilities and background music. They are bidding to become family m…
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2 April 2018
This report explores the innovative and promising software engineering concept of microservices and the revolutionary architecture that is being…
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1 April 2018
There have been two recent deaths that have significant implications for the development of autonomous vehicles. On March 23, a man suffered fat…
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28 March 2018
Repo is THE tool to leverage for collateral management. Celent tells you how. The global repo market is ripe for change after years of stagnatio…
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27 March 2018
Incumbent wealth and asset management technology providers are looking to evolve into fully API supported platforms. Asset managers, brokerages,…
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27 March 2018
In general, an API refers to a technical specification for operating a specific program by another program, and it defines command statements (c…
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26 March 2018
The path to omnichannel CX is paved by multiple vendor solutions. If only banks would implement them. Vendors with Large Clients Tend to Evolve…
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20 March 2018
IT spending globally will increase by 4.2% annually, mostly driven by new investment spending. This report analyzes the IT spending patterns of…
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17 March 2018
In my previous Celent research I have highlighted two levers for jumpstarting the capabilities of the advisor. These are digitization and machin…
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10 March 2018
Now, more than ever, achieving a full, 360-degree view of customers is essential for holistic, optimized and effective anti-money laundering com…
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25 February 2018
Celent ranks North American property & casualty policy administration systems. This report provides an overview of the policy administration sys…
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24 February 2018
Robos and traditional brokerages are focused on impact investing as a way to grab the attention of high net worth investors (HNWIs) and millenni…
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Capital Markets Surveillance Vendor Landscape: The Next Wave in Trade and Communication Surveillance4 February 2018
Analytics is reshaping capital markets surveillance. This report presents the latest trends and innovation in multichannel surveillance technol…
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29 January 2018
As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
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21 January 2018
This report will aim to highlight how “digital” has become a force for disruption in the wealth management industry and will specifically look a…
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19 January 2018
The operational challenges of AML compliance and the technical capabilities of anti-money laundering (AML) software have hit an impasse. This is…
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10 January 2018
Simplification of complexity allows the advisor to chart for clients the difference between investment and withdrawal strategies. He positions h…
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26 December 2017
This report explores how fintechs have pivoted from using APIs as a means to deliver a digital experience to selling APIs as their product. It…
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20 December 2017
As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
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11 December 2017
Regulations and macroeconomic evolution are influencing profitability and return on capital altering traditional capital markets business models…
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22 November 2017
Regulatory pressures are driving strong global demand for cross-asset automated surveillance capabilities that leverage artificial intelligence…
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19 November 2017
Asset managers must deal with incumbent front-to-back architecture and stay extremely competitive. A number of asset management firms fund admin…
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14 November 2017
Digital technology enablement could augment alpha generation for active managers and stem the erosion against the tidal wave of passive investin…
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13 November 2017
Inappropriate conduct has cost the financial services industry a significant amount in direct losses, lawsuits, and fines since the last financi…
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23 October 2017
As asset managers continue to develop their trading desks, the interaction between the trading desk and portfolio managers is crucial. The aggre…
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12 October 2017
Corporate banking plays a dominant role for the largest global banks. Celent drills down into corporate banking performance and takes a closer l…
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11 October 2017
Thin investment returns, shifting regulations, and tight operating margins are forcing asset managers to evolve their operational and technical…
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15 June 2017
Just got back from the FTF Sec Ops Conference in Boston. Front-to-back asset management workflow was the main focus of the conference with some…
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22 May 2017
This report shares ideas on how wealth managers and banks can implement new AI technology to reap the benefits of new digital customer touch poi…
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14 May 2017
Celent has released a new report titled Emerging Technologies for Core Systems: 2017 Edition. The report was written by Craig Beattie, a Senior…
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3 May 2017
Celent has released a new report titled Marching to a Different Beat: Architectures and IT Sourcing Options for Asset Managers. The report was w…
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3 April 2017
Celent Model Bank Award: Emirates NBD & ICICI Bank: Blockchain Pilot Network Winners of Celent Model Bank 2017 Award for Most Promising Proof of…
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26 March 2017
Performance analysis and attribution is a top of the list requirement for asset managers to demonstrate their value. Performance analysis is cru…
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4 August 2016
Celent has released a new report titled Deal Trends and Projections in the P&C PAS Market: 2016 EMEA Edition, which reviews the PAS market deal…
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25 June 2015
I love spotting ironies such as how this years Strata | Hadoop World conference (the UK one) spent more time discussing Apache Spark and whether…
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20 May 2015
Artificial intelligence has been around nearly as long as humans have been able to think about themselves, about thought and what they do. Empat…
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19 December 2011
There has been much written about the emergence of Big Data, both as a phenomenon and as a set of practices, infrastructure, and algorithms desi…
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23 January 2004
Boston, MA, USA January 23, 2004 In a new report, " ," Celent compares eleven applications offered by leading investment performance attribut…