12 August 2020
Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
Research related to SME Banking
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28 April 2020A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
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25 April 2020Insurtechs and innovation are the disruptors of the insurance world, and in Singapore, there is a unique group of insurtech companies that seek…
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23 April 2020The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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15 April 2020First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
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15 April 2020Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…
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15 April 2020Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
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15 April 2020Celent recognizes Emirates NBD as the winner of the Model Bank 2020 Transaction Banking Transformation for their initiative businessONLINE. The…
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23 March 2020Our parent firm, Oliver Wyman (OW), is closely monitoring COVID-19 events in real-time and has compiled resources to help clients and the indust…
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24 February 2020In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
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28 January 2020Digitizing customer onboarding is like using starting blocks in a sprint. It improves performance materially. Onboarding times can be reduced fr…
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21 January 2020At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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9 January 2020THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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8 January 2020Banks are at an inflection point and the curve of opportunity is steep. Given technological advances, they can change the game in both customer…
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13 December 2019Earlier this year I wrote a blog "US Corporate Real-Time Payment (RTP) Adoption: If You Build It, Will They Come?" discussing how at the 2019 NA…
Research related to Comarch Anti-Money Laundering
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29 June 2020The COVID-19 pandemic is affecting all areas of risk, including financial risk, operational risk, and financial crime compliance. This gives ris…
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8 June 2020Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
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2 June 2020COVID-19 is prompting dramatic shifts in customer behavior as they exponentially increase the use of digital and remote channels for regular pur…
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21 May 2020The COVID-19 pandemic has severely disrupted public health and economic health of societies across the world. In response, local, regional, and…
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21 April 2020Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
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9 April 2020Mphasis recently briefed Celent about the NextAnglesTM KYC UBO hierarchy assessment solution and showed a demonstration of the solution. This br…
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3 April 2020We are likely entering a prolonged period of heightened vulnerability to fraud and other financial crime due to criminal activity exploiting COV…
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22 March 2020So-called collaboration tools like Zoom and Slack were on the radar of SEC and other regulators well before COVID-19. In fact, FINRA made explic…
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17 March 2020COVID-19 continues to take its toll as its impact grows on several aspects of our lives. Celent has talked about its potential impact on financi…
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28 February 2020The central role of the US economy, its currency, and its financial institutions have for a long time played a central role in facilitating trad…
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9 January 2020EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
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26 November 2019As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
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25 November 2019As part of the research process for our reports evaluating vendor-provided anti-money laundering (AML) software, Celent gathered data on technol…
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20 November 2019Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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7 November 2019The complex dynamics of technology and regulatory evolution has added unprecedented demands on banks’ Know Your Customer (KYC) and anti-money la…
Research related to Comarch Corporate Banking
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12 August 2020
Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
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11 June 2020Managing liquidity during COVID-19 has become both challenging and critical for businesses. The pandemic has exposed important gaps in the frame…
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28 April 2020
A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
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23 April 2020
The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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15 April 2020
First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
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15 April 2020
Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…
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15 April 2020Celent recognizes Citias the winner of the 2020 Celent Model Bank Award for Trade Finance and Supply Chain for its initiative Next Generational…
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15 April 2020
Celent recognizes Emirates NBD as the winner of the Model Bank 2020 Transaction Banking Transformation for their initiative businessONLINE. The…
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23 March 2020
Our parent firm, Oliver Wyman (OW), is closely monitoring COVID-19 events in real-time and has compiled resources to help clients and the indust…
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28 January 2020
Digitizing customer onboarding is like using starting blocks in a sprint. It improves performance materially. Onboarding times can be reduced fr…
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9 January 2020
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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8 January 2020
Banks are at an inflection point and the curve of opportunity is steep. Given technological advances, they can change the game in both customer…
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13 December 2019
Earlier this year I wrote a blog "US Corporate Real-Time Payment (RTP) Adoption: If You Build It, Will They Come?" discussing how at the 2019 NA…
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3 December 2019Many banks lament corporate treasurers’ lukewarm demand for real time payments, causing those financial institutions to postpone investments in…
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3 October 2019The overarching theme @Sibos 2019 was hyperconnectivity which naturally octopuses into several other headlines. In particular, there was buzz ar…
Research related to Comarch Wealth Management
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13 August 2020Reviewing a financial plan was already becoming a more digitally interactive engagement pre COVID-19, but the switch to 100% virtual in a matter…
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22 June 2020Set to go into effect on June 30, Reg BI requires US broker‐dealers to adhere to a best interest standard of care when making a recommendation o…
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27 May 2020It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
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16 April 2020Celent recognizes PIMCO as the winner of the Model Asset Manager 2020 Products and Platforms Award for their initiative PIMCO PRO and portfolio…
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16 April 2020Robust levels of organic growth demanded a new approach to business assurance (compliance) at St. James’s Place, a wealth manager serving indivi…
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16 April 2020Celent recognizes Credit Suisse as the winner of the Model Wealth Manager 2020 Client Experience for their initiative Portfolio Opportunity Find…
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8 April 2020As the coronavirus pandemic rocks the markets and affects virtually every area of financial services, estate lawyers, advisors, financial planne…
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4 March 2020Advances in predictive analytics and Natural Language Processing have allowed Financial Institutions (FIs) to automate significant portions of t…
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22 February 2020The increasing importance of the retail investor in Asia, and in Hong Kong in particular, is being driven by China. While Hong Kong provides a g…
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12 December 2019Wealth management firms have historically lacked the ability to tap into the reserves of client data they’ve collected to unlock its commercial…
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1 November 2019In recent weeks, Charles Schwab and TD Ameritrade have both announced that they will be doing away with trade commissions. Although this is not…
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20 October 2019Virtual reality enables the advisor or analyst to manipulate objects across multiple dimensions, and in a collaborative way. The most powerful u…
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18 October 2019Smart speakers such as Google Home and Amazon Alexa have penetrated a significant portion of US households, presenting advisors with a unique op…
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23 August 2019The advantages of scale and integration long enjoyed by end-to-end wealth management platform vendors are under assault by the shift to digitiza…
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16 August 2019A failure to elect on a corporate action due to an operational error can hurt the beneficiary financially. This exposes the firm to scrutiny abo…
Research related to Comarch Commission & Incentive
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4 May 2020Treasury and capital markets divisions at banks continue to struggle with the trilemma of complying with regulatory changes and meeting evolving…
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21 February 2020The race is on to get lean and agile. Unfortunately, capital markets firms continue to struggle with common operational and technology challenge…
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14 May 2019The pursuit for improving automation levels goes back a long time in the capital markets. Success has been achieved in some areas, but a lot rem…
Research related to Comarch Digital Insurance
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6 July 2020Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
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28 April 2020As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
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25 March 2020The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
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13 February 2020At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
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10 February 2020This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
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21 January 2020
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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26 October 2019At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
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27 September 2019Portals have evolved from acting as a gateway to providing a single look and feel that eases data entry and allows the agent to conduct their tr…
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27 September 2019Agent portal technology promises to provide agents with the ease and speed of a digital experience. This review of 18 solutions compares them an…
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17 September 2019Celent's recent report, Upping the Bar, focused on the cost and key performance indicators of the New Business and Underwriting (NBUW) process a…
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18 March 2019System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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1 November 2018The good news is that these vendors go to market with comprehensive solutions covering all the components. The bad news is that only a couple of…
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30 October 2018Celent’s new business and underwriting system spectrum report is intended to help insurers as they refine their new business and underwriting te…
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29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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29 October 2018Initiatives that target the new business and underwriting functions are necessary to help the insurers address growth, service, and distribution…
Research related to Comarch Loan Origination
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5 May 2020COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
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1 May 2020Celent has discussed the importance of digitizing both the data-driven and document-driven aspects of the entire retail lending customer engagem…
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28 April 2020Loan application submissions under the SBA's Paycheck Protection Program (part of the US CARES Act) started slowly as lenders waited for clarifi…
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15 April 2020This large, national, digital financial institution created a digital mortgage platform using inhouse and customized third party point-of-sale (…
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15 April 2020Celent recognizes Santander UK as the winner of the 2020 Celent Model Bank Award for Commercial Lending for their initiative SME, Commercial, an…
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15 April 2020OakNorth’s next-generation credit and monitoring platform leverages machine learning, decades of credit expertise, and massive data sets to mode…
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15 April 2020Celent recognizes RattanIndia Finance as the winner of the 2020 Celent Model Bank Award for Retail Lending for its initiative How to transition…
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27 March 2020Coronavirus (COVID-19) is already having a profound effect on people’s lives and the economy. Corporate and commercial banks have a central role…
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4 March 2020The home lending industry is in the early stages of digital disruption that retail deposit, credit card, and personal lending sectors have alrea…
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9 January 2020
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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9 January 20202020 promises to be a year of excitement and challenge for retail bankers. Celent's analysts have a full agenda planned to help them address the…
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3 December 2019It is been four years since I published the blog "Reports of small business lending’s death are greatly exaggerated", written in response to an…
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25 November 2019The focus of the retail lending industry in recent years has been on digital account origination at the point-of-sale (POS). Attracting prospect…
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12 November 2019The traditional mortgage banking model is broken due to short-sighted strategy management of the business, underinvestment in technology relativ…
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28 November 2018Mortgage technology innovation and IT investment opportunities continue to grow as the industry strives to digitize its front office customer en…
Research related to Comarch Life Insurance
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6 July 2020
Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
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29 April 2020Celent reviews every policy adminstration system in all global markets every two years. This report is a companion report to the North American…
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28 April 2020
As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
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22 April 2020In an about face from the 2017 results, customer feedback from clients of life insurance policy administration systems in North America gave muc…
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10 April 2020The insurance industry, once a beacon of stability, has been faced with a series of emerging challenges. Insurers are confronted with an increas…
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25 March 2020
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
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13 February 2020
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
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7 February 2020A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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20 December 2019A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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10 December 2019A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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5 December 2019A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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12 November 2019Insurers across all lines of business continually adjust their strategic goals, approach, and success criteria of digital initiatives. Survey da…
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26 October 2019
At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
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27 September 2019
Agent portal technology promises to provide agents with the ease and speed of a digital experience. This review of 18 solutions compares them an…
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17 September 2019
Celent's recent report, Upping the Bar, focused on the cost and key performance indicators of the New Business and Underwriting (NBUW) process a…