21 April 2021
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
Research related to Comarch Life Insurance
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7 April 2021Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
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25 March 2021Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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11 March 2021
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
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4 March 2021Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
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4 March 2021Snap polls reflect questions asked by members of the Celent Executive Research Panel, a group of over 265 C level executives the life insurance…
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22 February 2021North American life insurers are finally, albeit slowly, automating their new business and underwriting processes. They are either implementing…
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12 February 2021
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
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9 February 2021
I am very excited to be at Celent — it is such a fantastic opportunity to be here at the hub of insurance technologies. Thank you for coming to…
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18 December 2020The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
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10 December 2020Although 2020 has certainly been a unique year it hasn’t put a damper on the momentum that has been building over the last few years in the Life…
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9 December 20202020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
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3 December 2020The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
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30 November 20202020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
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22 October 2020Has COVID-19 made people think more about life insurance? Data has shown they have. Google searches for life insurance that worldwide searches f…
Research related to Comarch PowerCloud
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28 April 2021
Technology-driven change is accelerating in the buy side front office according to senior buy side executives who participated in an exclusive C…
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5 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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5 April 2021The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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10 March 2021This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
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10 March 2021The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
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8 March 2021The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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8 December 2020The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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29 November 20202020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
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30 September 2020Cloud was a hot topic before COVID-19, but where and how are banks leveraging the cloud now, and what will the future hold? Celent offers a view…
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29 September 2020The public cloud has made a steady and significant impact on retail banking as institutions look to innovate and keep up with new market entrant…
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29 September 2020Financial institutions, and regulators, have traditionally been sensitive to data protection, privacy, and security issues for risk and complian…
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24 September 2020What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
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19 September 2020It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
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17 August 2020The mortgage lending industry is in turmoil for the second time in only a decade as the coronavirus has increased loan delinquencies and affecte…
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3 June 2020Neil Sheehan and Will Trout discuss trends and COVID-19's impact on outsourcing for Wealth Managers.
Research related to Comarch Corporate Banking
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28 April 2021In 2019, the Wells Fargo Commercial Banking and Corporate & Investment Banking groups embarked on a multiyear program to reimagine the customer…
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13 April 2021Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
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10 March 2021Celent recognizes Goldman Sachs as the winner of the 2021 Celent Model Bank Award for Corporate Banking in the Cloud for their initiative Goldma…
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10 March 2021Celent recognizes DBS Group as the winner of the Celent Model Bank 2021 Award for Corporate Digital Banking for their initiative DBS IDEAL Next-…
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4 March 2021When judging Model Bank nominations, Celent looks for innovative and differentiating use of technology, with demonstrable business benefits. Cit…
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22 December 2020In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
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18 December 2020View the next report following this series: Reinventing Small Business Banking Part 2. "People don’t want to buy a quarter-inch drill. They want…
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15 December 2020As the card industry continues to be under threat from expanding payment types such as faster/instant/real time payments, Mastercard and other t…
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29 September 2020At least $17 trillion is trapped in accounts payable worldwide. This big number represents a huge opportunity in working capital financing. Wher…
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9 September 2020Celent's parent company, Marsh & McLennan, is proud to sponsor the Association for Financial Professionals’ (AFP) 2020 survey that examines the…
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16 August 2020The repercussions of COVID-19 have catapulted working capital optimization to the top of the priority list at banks’ commercial customers. As pa…
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11 August 2020Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
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22 July 2020At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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11 June 2020Managing liquidity during COVID-19 has become both challenging and critical for businesses. The pandemic has exposed important gaps in the frame…
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28 April 2020A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
Research related to Comarch Loan Origination
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3 May 2021Commercial loan origination has historically been complex and inefficient, requiring many disparate, disconnected steps to be completed, startin…
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15 April 2021Mortgage, home equity, and auto lenders utilize many core and ancillary technologies from the point of sale through loan onboarding to the servi…
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30 March 2021Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
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10 March 2021With its HolaBank program, CaixaBank has become the first bank in Spain to allow nonresidents in Spain to open a bank account and apply for and…
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10 March 2021
This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
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10 March 2021This Model Bank report uncovers how Delta Community undertook a multiyear technology and operations transformation project in recognition that f…
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10 March 2021
The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
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10 March 2021This award goes to an initiative that fully digitises the end-to-end process for a microloan, shrinking the time for the full process from two w…
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23 November 2020While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
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10 November 2020This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
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17 August 2020
The mortgage lending industry is in turmoil for the second time in only a decade as the coronavirus has increased loan delinquencies and affecte…
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22 July 2020
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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5 May 2020COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
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29 April 2020Celent has discussed the importance of digitizing both the data-driven and document-driven aspects of the entire retail lending customer engagem…
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28 April 2020Loan application submissions under the SBA's Paycheck Protection Program (part of the US CARES Act) started slowly as lenders waited for clarifi…
Research related to Comarch Anti-Money Laundering
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11 May 2021Risk and compliance functions have traditionally lagged in adopting new technology. But that had started to change in the last 24 months, and th…
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14 April 2021In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
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9 March 2021Swedbank took SCA (strong customer authentication) regulation in the Euro region as an opportunity to enhance its anti-fraud posture for cards b…
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9 March 2021Fino Payments Bank implemented a modern, AI-enabled enterprise-wide fraud solution across all its channels. The solution, from Clari5, ensures c…
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9 March 2021United Overseas Bank recognized the potential of artificial intelligence (AI) and machine learning (ML)–powered solutions to strengthen its cont…
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9 March 2021In this project HSBC set out with the view of developing an exclusively insurance-focused solution and achieved its goal. Its application of mac…
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9 March 2021Congratulations to Celent's Model Risk Manager 2021 Award winners: Credit Suisse, Fino Payments Bank, Goldman Sachs, HSBC, Standard Bank, State…
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3 March 2021Screening technology is essential not just to performing sanctions checks on wires and payments transactions. Screening also underpins the entir…
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25 February 2021Sanctions screening in many ways underpins anti-money laundering (AML) and counter terrorist financing (CTF) operations at financial institution…
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13 January 2021Convergence of fraud and anti-money laundering (FRAML) technology and operations has been somewhat of a Holy Grail for financial institutions fo…
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8 December 2020
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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30 November 2020Financial institutions are seeking to contain the exploding operational expenses by investing in next-generation technology solutions. Specifica…
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29 November 2020
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
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20 November 2020Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
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4 November 2020COVID-19 is accelerating longer term digitalization trends in financial services and causing massive shifts in transactional behavior. It is als…
Research related to Comarch Commission & Incentive
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24 February 2021
When it comes to the capital markets, a shift is underway in the process of application development. This is driven by increasing demands across…
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3 May 2020Treasury and capital markets divisions at banks continue to struggle with the trilemma of complying with regulatory changes and meeting evolving…
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21 February 2020The race is on to get lean and agile. Unfortunately, capital markets firms continue to struggle with common operational and technology challenge…
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14 May 2019The pursuit for improving automation levels goes back a long time in the capital markets. Success has been achieved in some areas, but a lot rem…
Research related to Comarch Wealth Management
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6 May 2021
There is no denying the wealth management market is telling us that planning software is a must have. Turnkey Asset Management Platform’s (TAMPs…
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20 April 2021
While the terminology “direct indexing” is newer, the investment approach is by no means new, as separately managed accounts (SMAs) can and have…
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7 April 2021Celent hosted its 15th annual Innovation & Insight Week (I&I Week) and its fourth annual Model Wealth Manager Awards (Model WM Awards) program o…
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23 March 2021Environmental, social, and governance (ESG) investing is becoming increasingly popular among global financial institutions and investors. Two ma…
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9 March 2021
Over the past year it has become increasingly clear that digital marketing is the cornerstone of an advisor’s marketing strategy. As such, a fun…
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25 February 2021North American wealth managers will face a challenging year ahead as a result of volatile macro events, fee compression, and intergenerational w…
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14 December 2020Celent highlights wealth managers’ perspectives about their usage of Front-to-Middle Office platforms. Specifically, wealth managers’ perspectiv…
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29 November 2020リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム（RSM）は、バイサイドのフロン…
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4 November 2020While some wealth managers state that a lack of customer digital adoption is a reason for low engagement during the pandemic, the reality is tha…
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20 October 2020European wealth managers continue to face headwinds due to political and market volatility, Brexit, the COVID-19 pandemic, dynamic client expect…
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19 October 2020The wealth management industry, including the brokerage industry, continues to face strong headwinds. They come from changes in the core client…
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27 September 2020Wealth managers increasingly are recognizing compliance as a business multiplier as opposed to a cost center. The InvestEdge Compliance and Surv…
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27 September 2020Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
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21 September 2020Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
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17 September 2020This report is a continuation of the three-month study of the North American financial planning technology market covered in Celent’s report The…
Research related to Comarch Digital Insurance
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21 April 2021
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
-
7 April 2021
Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
-
25 March 2021
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
-
11 March 2021
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
-
4 March 2021
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
-
4 March 2021
Snap polls reflect questions asked by members of the Celent Executive Research Panel, a group of over 265 C level executives the life insurance…
-
22 February 2021
North American life insurers are finally, albeit slowly, automating their new business and underwriting processes. They are either implementing…
-
12 February 2021
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
-
9 February 2021
I am very excited to be at Celent — it is such a fantastic opportunity to be here at the hub of insurance technologies. Thank you for coming to…
-
18 December 2020
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
-
11 December 2020Insurers looking to the future agree that changing customer expectations will require them to focus more heavily on the customer experience. Alm…
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9 December 2020
2020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
-
3 December 2020
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
-
30 November 2020
2020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
-
1 November 2020User Experience and User DesignIn human-computer interaction, the goal is to bridge the gap between a user mental model with the product concept…
Research related to SME Banking
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28 April 2021
In 2019, the Wells Fargo Commercial Banking and Corporate & Investment Banking groups embarked on a multiyear program to reimagine the customer…
-
13 April 2021
Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
-
30 March 2021
Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
-
24 March 2021Celent held its digital 2021 Innovation and Insight Week from March 9 – 11, 2021. The theme we explored this year was "Accelerate!” Many of our…
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10 March 2021
Celent recognizes Goldman Sachs as the winner of the 2021 Celent Model Bank Award for Corporate Banking in the Cloud for their initiative Goldma…
-
10 March 2021
Celent recognizes DBS Group as the winner of the Celent Model Bank 2021 Award for Corporate Digital Banking for their initiative DBS IDEAL Next-…
-
22 December 2020
In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
-
18 December 2020
View the next report following this series: Reinventing Small Business Banking Part 2. "People don’t want to buy a quarter-inch drill. They want…
-
15 December 2020
As the card industry continues to be under threat from expanding payment types such as faster/instant/real time payments, Mastercard and other t…
-
29 September 2020
At least $17 trillion is trapped in accounts payable worldwide. This big number represents a huge opportunity in working capital financing. Wher…
-
9 September 2020
Celent's parent company, Marsh & McLennan, is proud to sponsor the Association for Financial Professionals’ (AFP) 2020 survey that examines the…
-
11 August 2020
Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
-
22 July 2020
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
-
28 April 2020
A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
-
24 April 2020Insurtechs and innovation are the disruptors of the insurance world, and in Singapore, there is a unique group of insurtech companies that seek…