27 May 2020
It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
Research related to SME Banking
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18 May 2020AI will transform the UI and in turn customer engagement. To track the progress in banking, Celent launched its inaugural AI in the UI Request f…
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13 May 2020Celent recently released a body of COVID-19 response related resources and perspectives, and this includes my recent report pertaining to the ex…
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30 April 2020Covid-19 is justifiably top of mind for bankers today, yet two pre-pandemic hot topics remain salient today: Customer Experience (“CX”) and Arti…
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28 April 2020A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
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25 April 2020Insurtechs and innovation are the disruptors of the insurance world, and in Singapore, there is a unique group of insurtech companies that seek…
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23 April 2020The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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15 April 2020First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
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15 April 2020Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…
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15 April 2020Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
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15 April 2020Celent recognizes Emirates NBD as the winner of the Model Bank 2020 Transaction Banking Transformation for their initiative businessONLINE. The…
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8 April 2020March Madness: Month 1 of Covid-19 A brief look at the end of the beginning from a trading and communication perspective. A look at how trading…
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24 March 2020Across the asset management industry, structural margin compression, and a stubborn cost base are reshaping strategic and operational priorities…
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23 March 2020Our parent firm, Oliver Wyman (OW), is closely monitoring COVID-19 events in real-time and has compiled resources to help clients and the indust…
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10 March 2020The answer to the question, posed by the title of this blog, is: quite a few automobile manufacturers, VCs, other investors, and at least one au…
Research related to Comarch Anti-Money Laundering
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21 May 2020The COVID-19 pandemic has severely disrupted public health and economic health of societies across the world. In response, local, regional, and…
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30 April 2020
Covid-19 is justifiably top of mind for bankers today, yet two pre-pandemic hot topics remain salient today: Customer Experience (“CX”) and Arti…
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21 April 2020Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
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15 April 2020
First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
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9 April 2020Mphasis recently briefed Celent about the NextAnglesTM KYC UBO hierarchy assessment solution and showed a demonstration of the solution. This br…
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3 April 2020We are likely entering a prolonged period of heightened vulnerability to fraud and other financial crime due to criminal activity exploiting COV…
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22 March 2020So-called collaboration tools like Zoom and Slack were on the radar of SEC and other regulators well before COVID-19. In fact, FINRA made explic…
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17 March 2020COVID-19 continues to take its toll as its impact grows on several aspects of our lives. Celent has talked about its potential impact on financi…
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28 February 2020The central role of the US economy, its currency, and its financial institutions have for a long time played a central role in facilitating trad…
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13 February 2020At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
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9 January 2020EVOLUTION AND REVOLUTION IN RISK AND COMPLIANCE Risk and compliance in the financial industry is at a watershed moment. While continuing to be h…
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26 November 2019As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
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25 November 2019As part of the research process for our reports evaluating vendor-provided anti-money laundering (AML) software, Celent gathered data on technol…
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20 November 2019Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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7 November 2019The complex dynamics of technology and regulatory evolution has added unprecedented demands on banks’ Know Your Customer (KYC) and anti-money la…
Research related to Comarch Wealth Management
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27 May 2020
It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
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26 May 2020The clock is ticking for financial institutions (FIs) to adequately prepare for the seismic shift from the London Interbank Offered Rate (LIBOR)…
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16 April 2020Celent recognizes PIMCO as the winner of the Model Asset Manager 2020 Products and Platforms Award for their initiative PIMCO PRO and portfolio…
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16 April 2020Robust levels of organic growth demanded a new approach to business assurance (compliance) at St. James’s Place, a wealth manager serving indivi…
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16 April 2020Celent recognizes Credit Suisse as the winner of the Model Wealth Manager 2020 Client Experience for their initiative Portfolio Opportunity Find…
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8 April 2020As the coronavirus pandemic rocks the markets and affects virtually every area of financial services, estate lawyers, advisors, financial planne…
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9 March 2020The (L)IBOR rate which we have all known and loved-then vilified and hated is going away. Regulators and market watchers saw the rate has easily…
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4 March 2020Advances in predictive analytics and Natural Language Processing have allowed Financial Institutions (FIs) to automate significant portions of t…
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22 February 2020The increasing importance of the retail investor in Asia, and in Hong Kong in particular, is being driven by China. While Hong Kong provides a g…
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9 January 2020Technology Priorities for Wealth Managers As we enter 2020, wealth managers of all stripes are grappling with a common challenge: how to improve…
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16 December 2019Growth has been the word the past decade, with steady economic expansion underpinning market gains. These gains have been supported by innovatio…
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12 December 2019Wealth management firms have historically lacked the ability to tap into the reserves of client data they’ve collected to unlock its commercial…
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2 December 2019Growth has been the word the past decade, with steady economic expansion underpinning market gains. These gains have been supported by innovatio…
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28 November 2019Secular themes are currently playing out throughout the investment sector around alpha generation, cost takeouts and the ongoing digitization of…
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14 November 2019Hypercompetitive conditions in recent years have served as a reality check and a galvanizing catalyst for investment firms to address fundamenta…
Research related to Comarch Digital Insurance
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28 April 2020As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
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25 March 2020The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
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13 February 2020
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
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10 February 2020This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
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21 January 2020At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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26 October 2019At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
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27 September 2019Portals have evolved from acting as a gateway to providing a single look and feel that eases data entry and allows the agent to conduct their tr…
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27 September 2019Agent portal technology promises to provide agents with the ease and speed of a digital experience. This review of 18 solutions compares them an…
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17 September 2019Celent's recent report, Upping the Bar, focused on the cost and key performance indicators of the New Business and Underwriting (NBUW) process a…
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18 March 2019System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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1 November 2018The good news is that these vendors go to market with comprehensive solutions covering all the components. The bad news is that only a couple of…
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30 October 2018Celent’s new business and underwriting system spectrum report is intended to help insurers as they refine their new business and underwriting te…
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29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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29 October 2018Initiatives that target the new business and underwriting functions are necessary to help the insurers address growth, service, and distribution…
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23 October 2018This report reviews and ranks the new business and underwriting vendor systems actively being used by life insurers in North America. It uses Ce…
Research related to Comarch Corporate Banking
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28 April 2020
A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
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23 April 2020
The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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15 April 2020
First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
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15 April 2020
Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…
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15 April 2020Celent recognizes Citias the winner of the 2020 Celent Model Bank Award for Trade Finance and Supply Chain for its initiative Next Generational…
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15 April 2020
Celent recognizes Emirates NBD as the winner of the Model Bank 2020 Transaction Banking Transformation for their initiative businessONLINE. The…
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23 March 2020
Our parent firm, Oliver Wyman (OW), is closely monitoring COVID-19 events in real-time and has compiled resources to help clients and the indust…
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28 January 2020Digitizing customer onboarding is like using starting blocks in a sprint. It improves performance materially. Onboarding times can be reduced fr…
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9 January 2020THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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8 January 2020Banks are at an inflection point and the curve of opportunity is steep. Given technological advances, they can change the game in both customer…
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13 December 2019Earlier this year I wrote a blog "US Corporate Real-Time Payment (RTP) Adoption: If You Build It, Will They Come?" discussing how at the 2019 NA…
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3 December 2019Many banks lament corporate treasurers’ lukewarm demand for real time payments, causing those financial institutions to postpone investments in…
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3 October 2019The overarching theme @Sibos 2019 was hyperconnectivity which naturally octopuses into several other headlines. In particular, there was buzz ar…
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11 September 2019QR codes have evolved from tracking auto parts and enabling personalized marketing messages into an easily accessible and efficient B2C payment…
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8 July 2019Steady movement toward the “early adopter” stage signals that AI applications in the front office are proving themselves and triggering a new co…
Research related to Comarch Life Insurance
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29 April 2020Celent reviews every policy adminstration system in all global markets every two years. This report is a companion report to the North American…
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28 April 2020
As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
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22 April 2020In an about face from the 2017 results, customer feedback from clients of life insurance policy administration systems in North America gave muc…
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10 April 2020The insurance industry, once a beacon of stability, has been faced with a series of emerging challenges. Insurers are confronted with an increas…
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25 March 2020
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
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7 February 2020A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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20 December 2019A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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10 December 2019A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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5 December 2019A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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12 November 2019Insurers across all lines of business continually adjust their strategic goals, approach, and success criteria of digital initiatives. Survey da…
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26 October 2019
At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
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27 September 2019
Agent portal technology promises to provide agents with the ease and speed of a digital experience. This review of 18 solutions compares them an…
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28 August 2019Insurers are increasingly looking at ways to create an ecosystem that better supports their business objectives. The approach of engineering the…
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3 July 2019Last week Jamie Macgregor and I had the good fortune of attending the Digital Insurance Agenda 2019 conference in Amsterdam. It was, as always,…
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18 March 2019
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
Research related to Comarch Commission & Incentive
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4 May 2020Treasury and capital markets divisions at banks continue to struggle with the trilemma of complying with regulatory changes and meeting evolving…
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21 February 2020The race is on to get lean and agile. Unfortunately, capital markets firms continue to struggle with common operational and technology challenge…
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14 May 2019The pursuit for improving automation levels goes back a long time in the capital markets. Success has been achieved in some areas, but a lot rem…
Research related to Comarch Loan Origination
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5 May 2020COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
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28 April 2020Loan application submissions under the SBA's Paycheck Protection Program (part of the US CARES Act) started slowly as lenders waited for clarifi…
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15 April 2020Celent recognizes Santander UK as the winner of the 2020 Celent Model Bank Award for Commercial Lending for their initiative SME, Commercial, an…
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15 April 2020OakNorth’s next-generation credit and monitoring platform leverages machine learning, decades of credit expertise, and massive data sets to mode…
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27 March 2020Coronavirus (COVID-19) is already having a profound effect on people’s lives and the economy. Corporate and commercial banks have a central role…
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9 January 2020
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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3 December 2019It is been four years since I published the blog "Reports of small business lending’s death are greatly exaggerated", written in response to an…
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20 September 2018In 2010, ISO released the ISO Electronic Rating Content (ISO ERC). This product allows insurers to ingest loss costs, rules, and forms attachmen…
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29 January 2018As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
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20 December 2017As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
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12 October 2017Corporate banking plays a dominant role for the largest global banks. Celent drills down into corporate banking performance and takes a closer l…
Research related to Comarch Life Insurance New Business
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28 April 2020
As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
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25 March 2020
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
-
13 February 2020
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
-
17 September 2019
Celent's recent report, Upping the Bar, focused on the cost and key performance indicators of the New Business and Underwriting (NBUW) process a…
-
18 March 2019
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
-
1 November 2018
The good news is that these vendors go to market with comprehensive solutions covering all the components. The bad news is that only a couple of…
-
30 October 2018
Celent’s new business and underwriting system spectrum report is intended to help insurers as they refine their new business and underwriting te…
-
29 October 2018
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
-
29 October 2018
Initiatives that target the new business and underwriting functions are necessary to help the insurers address growth, service, and distribution…
-
23 October 2018
This report reviews and ranks the new business and underwriting vendor systems actively being used by life insurers in North America. It uses Ce…