30 March 2021
Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
Research related to Digital Banking IQ Engage
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10 March 2021RBC launched new remote account open tools for personal and business clients. With this, RBC offers clients three convenient ways to open an acc…
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21 September 2020Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
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13 July 2020Shelter-in-place and attendant work from home have been a litmus test for the state of digitization at banks. Those in the vanguard have fared r…
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6 May 2020In today’s post-COVID climate which is in part characterized by limited in-person contact, wealth managers are refocusing their IT investments t…
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27 April 2020Digitizing commercial and corporate customer onboarding requires not only resources but also fortitude and perseverance. The size of the prize m…
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21 April 2020Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
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16 April 2020Robust levels of organic growth demanded a new approach to business assurance (compliance) at St. James’s Place, a wealth manager serving indivi…
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10 April 2020Digitization and operational efficiency have become even more important as we enter a global recession. Amongst the numerous areas ripe for both…
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28 January 2020Digitizing customer onboarding is like using starting blocks in a sprint. It improves performance materially. Onboarding times can be reduced fr…
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27 January 2020The past two years has seen an explosion of fintech product launches in response to the manifest demand for digital customer origination and onb…
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21 November 20192019 has seen a bevy of banks rush to stand up a digital customer acquisition capability - for good reason. But having digital onboarding capabi…
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10 September 2019The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
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31 May 2018Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
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16 April 2018The unrelenting data breaches have a silver lining, offering banks an opportunity to reinvent the customer experience. Digital customer acquisit…
Research related to Digital Banking IQ Payments and Cash Management
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28 April 2021In 2019, the Wells Fargo Commercial Banking and Corporate & Investment Banking groups embarked on a multiyear program to reimagine the customer…
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13 April 2021Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
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10 March 2021Celent recognizes Goldman Sachs as the winner of the 2021 Celent Model Bank Award for Corporate Banking in the Cloud for their initiative Goldma…
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10 March 2021Celent recognizes DBS Group as the winner of the Celent Model Bank 2021 Award for Corporate Digital Banking for their initiative DBS IDEAL Next-…
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22 December 2020In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
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29 September 2020At least $17 trillion is trapped in accounts payable worldwide. This big number represents a huge opportunity in working capital financing. Wher…
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11 August 2020Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
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22 July 2020At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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28 April 2020A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
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23 April 2020The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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15 April 2020First Foundation Bank is a $6.3 billion asset institution focused on private wealth management, personal banking, and business banking. Founded…
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14 April 2020Celent recognizes Emirates NBD as the winner of the Model Bank 2020 Transaction Banking Transformation for their initiative businessONLINE. The…
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14 April 2020Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…
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23 March 2020Our parent firm, Oliver Wyman (OW), is closely monitoring COVID-19 events in real-time and has compiled resources to help clients and the indust…
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9 January 2020THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…